Vanessa Natukunda

Enterprise Account Relationship Officer at Roke Telkom
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Location
Kampala, Central Region, Uganda, UG
Languages
  • English -

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Credentials

  • God's plan for money
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Experience

    • Telecommunications
    • 1 - 100 Employee
    • Enterprise Account Relationship Officer
      • Feb 2021 - Present

      KPIs - Acquisitions and retention of customers - Experience in bid drafting -Relationship account management skills KPIs - Acquisitions and retention of customers - Experience in bid drafting -Relationship account management skills

    • France
    • Civic and Social Organizations
    • Sales and Operations Executive
      • Sep 2020 - Feb 2021

      • Representing and selling Simple Entertainment’s digital signage solution to clients. • Provision of timely management reports. • Handling and management of client accounts. • Updating the CRM with leads and updates on the leads • Create contacts that satisfy both company and customer needs • Ensure constant communication between the clients and the company. • Handle proposal presentations as well as demo presentations to the clients. • Representing and selling Simple Entertainment’s digital signage solution to clients. • Provision of timely management reports. • Handling and management of client accounts. • Updating the CRM with leads and updates on the leads • Create contacts that satisfy both company and customer needs • Ensure constant communication between the clients and the company. • Handle proposal presentations as well as demo presentations to the clients.

    • Uganda
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Sales Executive
      • Mar 2019 - Sep 2020

      Managing and growing an annual revenue of 70% sales in the financial, non-financial and Non-government entities• Representing and selling True African products and services to clients.• Influencing and advising merchants on True African products and services• Building employee relations and collaborative teamwork• Provision of timely management reports• Growing the corporate sales portfolio through supporting the direct sales team• Integration of mobile financial services for digitalized payments in the Banking and Finance Portfolio.• Effectively managing internal/external resources, and establishment of relationships at all levels and the executive level.• Partake in bid writing and submission (this is including negotiations with the client on the pricing).• Problem solving and designing solutions to sales-related issues arising in the course of work to the satisfaction of clients.• Motivating clients to double their efforts to improve sales.• Key account manager to companies like Chap Chap Uganda, Standard bank, Café Javas and other. By handling any complaintsthat may emerge from the continuous services rendered to them.• Held training for both existing and new clients on the products and services offered. Show less

    • Administrative Assistant - Sales
      • May 2017 - May 2019

      • Performed sales calls daily, developing extensive sales, communication, and service skills.• Interacted with clients to ensure satisfaction and offering solutions to customer’s queries.• Telesales and lead generation• Filled out sales reports and submitted them to superiors.• Reconciliation of day to day sales• Preparation of Proposals and quotations• Manage all incoming calls and emails in a professional manner• Communication with clients• Work with account managers and sales department in developing timely solutions for client requirements.• Tracking and reporting on requisitions raised ensuring approval Show less

    • LCVP Finance Legal Administration
      • Jul 2014 - Jun 2015

      Financial management, Financial planning, Marketing, Sales, Coporate Social Responsibility, Corporate Relations

    • Director
      • May 2014 - Jul 2014

      director is there to ensure recruiting of new members is done, she is under the VP whose the vice president local chapter and UCU is a local chapter under the national team.. i also do human resource and train the new recruits

    • Uganda
    • Accounting
    • 1 - 100 Employee
    • Intern
      • Jan 2015 - Mar 2015

      I have had my internship training in PKF Uganda. And training was mostly in accounting that is auditing. Some of the experiences i got were audit of expenses, trade recievables and payables, and also employment. I was also got experience in the two systems of Audit used by the company. I achieved little experience in preparation of financial statements and how to prepare a managment letter. I have had my internship training in PKF Uganda. And training was mostly in accounting that is auditing. Some of the experiences i got were audit of expenses, trade recievables and payables, and also employment. I was also got experience in the two systems of Audit used by the company. I achieved little experience in preparation of financial statements and how to prepare a managment letter.

Education

  • Student at Uganda Christian University
    Bachelor of Business Administration (BBA), Business Administration and Management, General
    2013 - 2016

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