Experience

MSSS

• Puerto Rico
• Human Resources Services
• 1 - 100 Employee

• Sales Manager/HR Consultant

  • 2018 - Present

  MSSS (Management Search and Supporting Services) – Hato Rey, PR HR Consultant Manage a portfolio of multiple accounts from diverse industries including insurance, service, banking, telecommunications, food service, and manufacturing, among others for the services of temporary employment. Recently appointed to work in the executive search division. Conducted multiple visits to prospects resulting in 30+ new recruiting projects with up to 30 job orders, including manager and director roles. Increased job orders from several clients, in some cases from 1-3 to 30+. Provided support to clients in employee relations, new hire orientation, and disciplinary actions. Provided clients with valuable information on local and federal labor laws to ensure they complied with policies and procedures. Advised management for appropriate resolution of employee relations issues. Delivered orientation to employees regarding HR policies, plans, programs, practices and procedures, I-9, W-4, contracts, and employment verifications. Responded to employee inquiries regarding company policies, procedures, and programs. Show less



St. James Security Services, Inc.

• United States
• Security and Investigations
• 1 - 100 Employee

• Training and Recruiting Supervisor

  • 2012 - 2018

  Supervised the recruitment and training for several roles, including security guards, supervisors, district managers, and administrative personnel for a company dedicated to security services for highly regulated environments, such as banking, the airport, and government. Led a team of seven direct reports. Created and updated more than 35 training modules according to customer specifications. Ensured 100% compliance with training requirements. Led the efforts that resulted in >5% decrease in company overtime by means of the different links developed with the Labor Department and other related agencies. Managed legal cases for labor claims. Strengthened internal controls and policies to avoid claims and complaints Participated in administrative hearings. Held other positions, such as Interim Human Resources Supervisor and Senior Recruiter. Participated and coordinated job fairs. Show less



Adecco

• Switzerland
• Staffing and Recruiting
• 700 & Above Employee

• Human Resources Supervisor

  • 2006 - 2009

  Led eight direct and 300+ indirect reports for a provider of temporary placement service. Implemented aggressive plan to improve customer services for different clients. Implemented new services like Permanent Placement, HR Consulting Services, and Occupational Safety Consulting Services, among others. Developed more than 20 accounts. Secured alliance with consortiums and academic institutions. Managed and monitored the P&L, kept positive numbers. Established structure with policies and internal controls. Show less