Experience

Beach Riot LLC

• United States
• Retail Apparel and Fashion
• 1 - 100 Employee

• Customer Service Associate

  • Apr 2022 - Present



Tory Burch

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Support Supervisor

  • Jul 2021 - Apr 2022



ASICS America Corporation

• United States
• Retail
• 500 - 600 Employee

• Assistant Manager

  • Aug 2018 - May 2021

  Assists store manager in daily tasks and business operations, focus on company KPI's, keeping up store moral by creating monthly sales contest to boost sales and employee engagement, direct contact with corporate partners, directly assist VIP customers and executives from corporate offices, recruiting for new talent, excellent organizational skills, have decreased stores shrink results in yearly inventory, large focus on customer service and customer experience while shopping, visual merchandising lead for 1 year, stock lead for 6 months, in direct communication with our other retail stores to share ideas and collaborate, focus on adding customers to an exclusive customer program, performing online transactions when items are not in stock, pushing customer's feedback for surveys to rate in store customer service and their overall experience, in the moment coaching with associates, involved in creating in-store shopping events.



Pure Barre

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Studio Manager

  • Dec 2010 - Aug 2018

  Worked between four locations, original Huntington Beach location employee of 6 years, customer relations, explained and sold workout packages, answered phones, operated register for cash and credit card transactions, vast knowledge of MindBody system, ran reports daily on client packages, client follow ups for class retention, solved client questions and issues, booked class appointments, displaied and sold workout clothing and accessories, received shipments and tagged new merchandise, organized and cleaned workout equipment, maintained a neat and clean studio, arranged and upload music utilized for sessions, created informational forms of all studio policies, new employee training and evaluation, coordinated reception schedule for desk staff of 42 employees, replied to client emails.



Daisy Blue

• Laguna Beach, California, United States

• Retail Sales Associate

  • Mar 2016 - Apr 2017

  Stylists to customers, welcomed customers into a friendly shopping environment, provided excellent customer service, worked directly with high end customer clientele, focused on improving stores KPI's and making quarterly goals, visual merchandising. Stylists to customers, welcomed customers into a friendly shopping environment, provided excellent customer service, worked directly with high end customer clientele, focused on improving stores KPI's and making quarterly goals, visual merchandising.



Muttropolis

• United States
• Retail
• 1 - 100 Employee

• Retail Associate Team Lead

  • Oct 2014 - Jan 2016

  Managed staff to keep productivity up, handled customer issues, encouraged customer loyalty program sign ups, receiving and tagging new merchandise, managed shipping out online store purchases, tracked current and yearly sales, making sure weekly and monthly goals were met, weekly and monthly display of new merchandise in a creative manner, vast knowledge of pet beds, toys, collars, leads, dinning, travel carriers, food, treats, clothing and accessories, assisted furry customers with collar, harness and clothing fitting, knowledge of different dog breed sizes and pet allergies, answered phones, operated register for cash and credit card transactions, proficient in Celerant POS system, maintained a clean and appealing store.



Fringe by Dali

• Huntington Beach, California, United States

• Retail Sales Associate

  • Jul 2013 - Jan 2014

  Assisted customers with fashion choices, answer phones, operated register for cash and credit card transactions, knowledge of different apparel brand sizing, received and tagged new merchandise, maintained a clean and appealing store. Assisted customers with fashion choices, answer phones, operated register for cash and credit card transactions, knowledge of different apparel brand sizing, received and tagged new merchandise, maintained a clean and appealing store.