Vanessa Maropeng
Support Agent at LottoStar (Pty) Ltd- Claim this Profile
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Topline Score
Bio
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Experience
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LottoStar (Pty) Ltd
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South Africa
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Gambling Facilities and Casinos
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1 - 100 Employee
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Support Agent
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Nov 2022 - Present
• Answering inbound calls and making outbound calls to customers. • Processing withdrawals/payments • Handling and solving customer complaints and queries • Managing and updating customer database • Receiving and solving email queries from customers • Answering inbound calls and making outbound calls to customers. • Processing withdrawals/payments • Handling and solving customer complaints and queries • Managing and updating customer database • Receiving and solving email queries from customers
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Project Administrator
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Aug 2021 - Sep 2022
Receive invoices and keep track of project expenditure on site. • Monitor project progress and prepare monthly progress reports. • Handle all administrative duties and assist Project Manager. • Record minutes during meetings and attend meetings on behalf of Project Managers Receive invoices and keep track of project expenditure on site. • Monitor project progress and prepare monthly progress reports. • Handle all administrative duties and assist Project Manager. • Record minutes during meetings and attend meetings on behalf of Project Managers
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Education
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Unigrad College
Certificate, Project Management