Experience

School of Academic Coaching (SAC Tutoring)

• Australia
• Primary and Secondary Education
• 1 - 100 Employee

• Head Admin

  • Mar 2021 - Present

  • Provide first-contact and follow-up customer service to new and existing clients • Guide and assist clients in enrolment procedures • Handle queries and complaints via phone, email and general correspondence • Coordinate internal and external office events (promoting in festival events) • Update calendars and schedule meetings, bookings and appointments • Perform other clerical receptionist duties such as filing, scanning and photocopying • Generate invoices and billing for clients (across the year every term) • Record keeping and documentation to generate daily, weekly and termly eports • Managing staffs schedule/roster across 4 campuses • Organising timetable for classes across 4 campuses • Running the whole main campus independently • Assisting in new employee hiring process, phone screening of potential candidates • Excellent time management skills • Payroll duties (MYOB) Show less



4Cyte Pathology

• Australia
• Hospitals and Health Care
• 200 - 300 Employee

• Specimen Collector

  • Dec 2021 - Present

  Nasopharyngeal swab collection Recording data daily Understanding patient's care and interacting with patients and co-workers Hand hygiene and infection control Customer Service involved to improve patient's experience Responsible for specimen processing Addition clerical duties and paperwork processing WH&S compliance Nasopharyngeal swab collection Recording data daily Understanding patient's care and interacting with patients and co-workers Hand hygiene and infection control Customer Service involved to improve patient's experience Responsible for specimen processing Addition clerical duties and paperwork processing WH&S compliance



Nha Trang Vietnamese Restaurant

• Frankston, Victoria, Australia

• Head Waitress

  • Sep 2017 - Dec 2021