Vanessa Lapa
Digital Marketing Specialist at Education and Migration Services Australia- Claim this Profile
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Bio
Experience
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Education and Migration Services Australia
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Australia
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Legal Services
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1 - 100 Employee
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Digital Marketing Specialist
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Jan 2022 - Present
Skills: 1. Facebook & Instagram Ads (Meta Business Manager) 2. Email Marketing (Hubspot & VBOUT) 3. Funnel Automation 4. Graphic designs (Adobe Photoshop & Illustrator, Canva) 5. Video Editing 6. Copywriting (Social Media, Paid Ads, & Website content) 7. Website content management (WordPress) 8. Event funnel (In-person & webinar) Skills: 1. Facebook & Instagram Ads (Meta Business Manager) 2. Email Marketing (Hubspot & VBOUT) 3. Funnel Automation 4. Graphic designs (Adobe Photoshop & Illustrator, Canva) 5. Video Editing 6. Copywriting (Social Media, Paid Ads, & Website content) 7. Website content management (WordPress) 8. Event funnel (In-person & webinar)
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Hotel Reservations Manager | Sr. Sales & Marketing Supervisor
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Feb 2015 - Jun 2021
- Manage Social Media accounts for both properties: Content Creation, Marketing, Ads, & etc.) - Collaborate with Influencer Marketing - Create proposals and contracts for travel agencies and corporate accounts - Communicate with guests, travel agencies, online travel agencies; (Agoda & Booking.com), and website concerning room availability, reservations, special request, and complaints. - Process retention, no-show, and cancellations as per the hotel policy and procedures. - Track future room availability on the basis of reservations and help develop forecasts for room revenue and occupancy. Manage the room occupancy inventory, the average rate, and revenue. - Responsible for the creating and implementation of policies and process flow. - Create monthly production report and social media report Show less
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Crown Regency Hotels & Resorts
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Philippines
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Hospitality
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1 - 100 Employee
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Corporate Sales Coordinator
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Feb 2010 - Feb 2014
- Facilitate reservations and respond to inquiries about the hotel such as facilities, services, rates, and room types, promotions, and the like. - Make Contract for Local Travel Agencies and Online Travel Agencies (Agoda, Booking.com & etc.) - Manage and maintain sales executives' and managers' schedules, appointments, and travel arrangements. - Make monthly production report - Hotel Software System: IFCA - Facilitate reservations and respond to inquiries about the hotel such as facilities, services, rates, and room types, promotions, and the like. - Make Contract for Local Travel Agencies and Online Travel Agencies (Agoda, Booking.com & etc.) - Manage and maintain sales executives' and managers' schedules, appointments, and travel arrangements. - Make monthly production report - Hotel Software System: IFCA
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Education
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University of Cebu
Bachelor of Science (BS), Hotel, Motel, and Restaurant Management