Vanessa Lapa

Digital Marketing Specialist at Education and Migration Services Australia
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Contact Information
us****@****om
(386) 825-5501
Location
Metro Cebu, PH

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Experience

    • Australia
    • Legal Services
    • 1 - 100 Employee
    • Digital Marketing Specialist
      • Jan 2022 - Present

      Skills: 1. Facebook & Instagram Ads (Meta Business Manager)⁣ 2. Email Marketing (Hubspot & VBOUT)⁣ 3. Funnel Automation⁣ 4. Graphic designs (Adobe Photoshop & Illustrator, Canva) ⁣ 5. Video Editing ⁣ 6. Copywriting (Social Media, Paid Ads, & Website content)⁣ 7. Website content management (WordPress)⁣ ⁣8. Event funnel (In-person & webinar) Skills: 1. Facebook & Instagram Ads (Meta Business Manager)⁣ 2. Email Marketing (Hubspot & VBOUT)⁣ 3. Funnel Automation⁣ 4. Graphic designs (Adobe Photoshop & Illustrator, Canva) ⁣ 5. Video Editing ⁣ 6. Copywriting (Social Media, Paid Ads, & Website content)⁣ 7. Website content management (WordPress)⁣ ⁣8. Event funnel (In-person & webinar)

    • Hotel Reservations Manager | Sr. Sales & Marketing Supervisor
      • Feb 2015 - Jun 2021

      - Manage Social Media accounts for both properties: Content Creation, Marketing, Ads, & etc.) - Collaborate with Influencer Marketing - Create proposals and contracts for travel agencies and corporate accounts - Communicate with guests, travel agencies, online travel agencies; (Agoda & Booking.com), and website concerning room availability, reservations, special request, and complaints. - Process retention, no-show, and cancellations as per the hotel policy and procedures. - Track future room availability on the basis of reservations and help develop forecasts for room revenue and occupancy. Manage the room occupancy inventory, the average rate, and revenue. - Responsible for the creating and implementation of policies and process flow. - Create monthly production report and social media report Show less

    • Philippines
    • Hospitality
    • 1 - 100 Employee
    • Corporate Sales Coordinator
      • Feb 2010 - Feb 2014

      - Facilitate reservations and respond to inquiries about the hotel such as facilities, services, rates, and room types, promotions, and the like. - Make Contract for Local Travel Agencies and Online Travel Agencies (Agoda, Booking.com & etc.) - Manage and maintain sales executives' and managers' schedules, appointments, and travel arrangements. - Make monthly production report - Hotel Software System: IFCA - Facilitate reservations and respond to inquiries about the hotel such as facilities, services, rates, and room types, promotions, and the like. - Make Contract for Local Travel Agencies and Online Travel Agencies (Agoda, Booking.com & etc.) - Manage and maintain sales executives' and managers' schedules, appointments, and travel arrangements. - Make monthly production report - Hotel Software System: IFCA

Education

  • University of Cebu
    Bachelor of Science (BS), Hotel, Motel, and Restaurant Management
    2006 - 2010

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