Experience

YMCA of the Triangle

• United States
• Non-profit Organization Management
• 500 - 600 Employee

• Data Information Auditor

  • Mar 2021 - Present

• Call Center Agent

  • Aug 2020 - Mar 2021



Wakelon Elementary School (WCPSS)

• Lead Secretary & Bookkeeper

  • Feb 2020 - Jul 2020

  •Processed timesheets for 20+ staff, enters hours for substitutes and leave requests in Oracle software. •Served as a staff liaison between school staff and compensation services for payroll questions. •Accurately maintained multiple school budgets throughout the school year. •Purchased all supplies and materials for the school using PO’s, direct pays, and p-cards. •Prepared school checks, receipts and journal entries for approved expenditures. •Responsible for accounts receivable for before school care and field trips utilizing School Funds software. Show less

• Director of Administration & Membership Services @ Alexander Family YMCA

  • Aug 2018 - Feb 2020

  ● Oversaw all administrative and event planning aspects of the annual 1.55 million dollar We Build People campaign for Alexander, Poyner and Southeast Raleigh YMCAs.● Ran weekly reports for the Branch and Associate Directors pertaining to relationship tracking and campaign pledge updates.● Served as a branch liaison with the YMCA Association Resource Center.● Directly supervised the exempt Welcome Center director and provided support to Welcome Center and Access Desk staff.● Actively involved in the Membership Engagement Team at the branch where events were planned for members (MLK, Membership Appreciation Week, Welcoming Week, and Veteran’s Day Breakfast).● Managed budgets for assigned areas of responsibility.● Supported traditional schools, summer camps, and outreach programs with product set-up and registration processes.● Processed payments daily for after school, summer day camp and membership fees in Personify software system.● Actively involved in branch committees and board meetings, along with set-up for meetings that included working with multiple outside vendors.● Served as the resident expert of the Personify software, conducting training and providing expertise to the branch.● Led the Lively at 55+ program for seniors at the branch which consists of service projects, planning meetings, luncheons and other social gatherings in the community. Show less

• Youth Administrative Assistant @ Alexander Family YMCA

  • Oct 2010 - Aug 2018

  ● Administratively supported 27 YMCA programs during the school year, 9 summer day camp programs, 12 exempt youth directors and 5 full-time coordinators which included reporting, registrations, payments, and program support.● Provided exceptional customer service to members through email, phone calls and face-to-face interactions.● Personify software launch (was involved in all aspects of this launch), product set-up and upgrade for the association.● Administratively supported the annual We Build People campaign through event setup, reports, and entering pledges.● Worked with members on their after school and day camp payment plans.● Ran daily/weekly audit reports on payers accounts and communicated to members about past due balances or payments that were rejected. Show less

• Youth Director @ Kerr Family YMCA

  • Sep 2005 - Oct 2010

  ● Direct supervisor of 6 part-time staff. Responsibilities included recruiting and interviewing staff, leading trainings and/or staff meetings once a month and giving monthly feedback on staff members work performance. Also sent newsletters, weekly updates, and event publications/boosters.● Developed creative daily programming that was themed based and included Activate America fitness challenges.● Promoted the program at open houses, parent orientations and school carnivals and was an active member on the PTA.● Engaged parents through volunteering at the after school program through basketball leagues, staff incentives, homework helpers and reading to huddles.● Recruited 15 volunteers to raise money for the annual We Build People campaign. Show less

• Multiple Roles @ A.E. Finley YMCA

  • Jan 1999 - Sep 2005

  Camp New Horizons Site Director - Supervised 17 staff members and responsible for innovative programming/events.Office Manager - Administratively supported several full day camps and after school programs. Camp Raven Program Staff - Daily activity planning and special events planning, as well as running those activities and events.Camp Counselor - 25 children huddle with clinic based activities.