Experience

PAYNTR ™

• United Kingdom
• Sporting Goods Manufacturing
• 1 - 100 Employee

• Bookkeeper

  • Feb 2020 - Present



Liquid Voice

• United Kingdom
• Software Development
• 1 - 100 Employee

• Finance Co-ordinator

  • Jun 2014 - Feb 2020

  As Finance Co-ordinator I am responsible for all of Financial related tasks at Liquid Voice reporting directly to the Financial Director.Including: day to day bookkeeping transactions, project budget management functions, all banking tasks, stock reports, procurement, revenue generation, credit control, payroll, cashflow projections, month end figures providing support to the Directors and the management of the Liquid Voice Maintenance.

• Project and Account Co-ordinator

  • Dec 2011 - Feb 2020

  Liquid Voice has been involved in the rapid advancements in contact centre technology since the company's inception in 2005.Our goal is to deliver tangible business benefits to our customers, whether their requirements be to modernise their entire contact centre WFO suite, implement new functionality such as speech analytics or to help them get the most out of real time reporting.Starting with the capture of critical interactions, we then analyse performance and identify service-impacting issues spanning people, processes and technology. These insights allow us to apply our comprehensive suite of front and back office applications to transform the service our customers deliver.We have built the team in Liquid Voice with highly skilled developers, engineers and project managers who are passionate about technology. We are determined problem solvers who will ensure optimum solution implementations for each and every customer.Our experience in contact centre technology spans financial and legal services, local and central government, housing associations, retail and the media.SpecialtiesOur range of innovative Analytics, IVR, CTI, Call Recording, Monitoring and Compliance applications generate positive business outcomes, transforming the way in which contact centres perform.



Freedom Communications

• United States
• Public Relations and Communications Services

• Project Co-ordinator

  • Apr 2007 - Nov 2011