Vanessa H.

Personal Assistant to Chief Operating Officer at People's Partnership
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Contact Information
us****@****om
(386) 825-5501
Location
United Kingdom, UK

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Caroline Lambie

I worked with Vanessa when she was a digital manager at G4S. Not only was she very efficient and professional, she had a great mixture of technical and creative ideas. More than anything she was always positive and great fun, I looked forward to talking to her and meeting with her. Highly recommend her as an employee!

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Credentials

  • Certified Digital Marketing Professional
    Digital Marketing Institute
    Jul, 2020
    - Nov, 2024
  • Search Engine Optimisation
    CIM | The Chartered Institute of Marketing
    Nov, 2023
    - Nov, 2024

Experience

  • People's Partnership
    • United Kingdom
    • Financial Services
    • 300 - 400 Employee
    • Personal Assistant to Chief Operating Officer
      • Sep 2022 - Present

      • Provide comprehensive administrative assistance to the Chief Operating Officer • Diary & project management to support the leadership team • Primary liaison for contact, ability to prioritise requests & delegate accordingly • Processing expenses on time & in line with the company’s procedures • Working closely with C-Suite PA’s to schedule & align diaries • Scheduling & organising all travel arrangements • Preparation of papers for board, minutes, agendas, presentations &… Show more • Provide comprehensive administrative assistance to the Chief Operating Officer • Diary & project management to support the leadership team • Primary liaison for contact, ability to prioritise requests & delegate accordingly • Processing expenses on time & in line with the company’s procedures • Working closely with C-Suite PA’s to schedule & align diaries • Scheduling & organising all travel arrangements • Preparation of papers for board, minutes, agendas, presentations & governance • Ensure invoices & purchase orders are processed & approved on time • Organising COO leadership events for networking & collaboration • Created & launched diversity strategy with launch of new Culture Club for 800 colleagues • Led inclusive strategy through intersectionality using Culture Club to connect & collaborate Show less • Provide comprehensive administrative assistance to the Chief Operating Officer • Diary & project management to support the leadership team • Primary liaison for contact, ability to prioritise requests & delegate accordingly • Processing expenses on time & in line with the company’s procedures • Working closely with C-Suite PA’s to schedule & align diaries • Scheduling & organising all travel arrangements • Preparation of papers for board, minutes, agendas, presentations &… Show more • Provide comprehensive administrative assistance to the Chief Operating Officer • Diary & project management to support the leadership team • Primary liaison for contact, ability to prioritise requests & delegate accordingly • Processing expenses on time & in line with the company’s procedures • Working closely with C-Suite PA’s to schedule & align diaries • Scheduling & organising all travel arrangements • Preparation of papers for board, minutes, agendas, presentations & governance • Ensure invoices & purchase orders are processed & approved on time • Organising COO leadership events for networking & collaboration • Created & launched diversity strategy with launch of new Culture Club for 800 colleagues • Led inclusive strategy through intersectionality using Culture Club to connect & collaborate Show less

  • Code Worldwide
    • United Kingdom
    • Advertising Services
    • 1 - 100 Employee
    • Digital Producer & Executive Assistant
      • Jul 2018 - Oct 2022

      Project manage and deliver new company website (Stage 1 delivery prototype delivered) Work with Digital Agency to provide end to end project management Scope requirements of project and seek budget Communicate with internal stakeholders for input and signs offs Develop supporting documentation, project charter, content documents, changes tracker Liaise with designer to deliver style scape and sign offs Source assets for the website that reflect company brand and ethos Project manage and deliver new company website (Stage 1 delivery prototype delivered) Work with Digital Agency to provide end to end project management Scope requirements of project and seek budget Communicate with internal stakeholders for input and signs offs Develop supporting documentation, project charter, content documents, changes tracker Liaise with designer to deliver style scape and sign offs Source assets for the website that reflect company brand and ethos

  • G4S
    • United Kingdom
    • Security and Investigations
    • 700 & Above Employee
    • Digital Communications Executive
      • Aug 2014 - Jun 2015

      • Develop trends and developments in digital usage • Leverage all communications assets through digital channels • Work with external agencies to deliver future technology needs • Work with agencies to implement and maintain appropriate security standards to protect online presence from cyber attack or major failure • Provide training & support in CMS to global web editors • Provide guidance on content preparation and website best practice • Manage portfolio of web domains… Show more • Develop trends and developments in digital usage • Leverage all communications assets through digital channels • Work with external agencies to deliver future technology needs • Work with agencies to implement and maintain appropriate security standards to protect online presence from cyber attack or major failure • Provide training & support in CMS to global web editors • Provide guidance on content preparation and website best practice • Manage portfolio of web domains, • Assess system performance and review site metrics Show less • Develop trends and developments in digital usage • Leverage all communications assets through digital channels • Work with external agencies to deliver future technology needs • Work with agencies to implement and maintain appropriate security standards to protect online presence from cyber attack or major failure • Provide training & support in CMS to global web editors • Provide guidance on content preparation and website best practice • Manage portfolio of web domains… Show more • Develop trends and developments in digital usage • Leverage all communications assets through digital channels • Work with external agencies to deliver future technology needs • Work with agencies to implement and maintain appropriate security standards to protect online presence from cyber attack or major failure • Provide training & support in CMS to global web editors • Provide guidance on content preparation and website best practice • Manage portfolio of web domains, • Assess system performance and review site metrics Show less

  • RAPP
    • United States
    • Advertising Services
    • 700 & Above Employee
    • Account Manager
      • Sep 2013 - Feb 2014

      • Working on all aspects of the client’s requirements, maintaining high quality service • Effective email campaign delivery with reporting & analysis • Innovative & creative business ideas to enhance the client & generate new business • Competitor analysis & awareness of current trends in the marketplace • Managing a portfolio of accounts engaging in project management duties • Working on all aspects of the client’s requirements, maintaining high quality service • Effective email campaign delivery with reporting & analysis • Innovative & creative business ideas to enhance the client & generate new business • Competitor analysis & awareness of current trends in the marketplace • Managing a portfolio of accounts engaging in project management duties

  • Barclays
    • United Kingdom
    • Financial Services
    • 700 & Above Employee
    • Web Production Manager
      • Oct 2011 - Sep 2013

      • Deliver an online customer experience that drives traffic & retains customers • Develop & update content on the website maintaining quality & accuracy levels • Operate within the required regulatory & legal standards to mitigate business risk • Excellent brand awareness to maintain site standards • Delivery of digital projects within agreed time with quality output to meet deadlines Work with a wide range of stakeholders across the business to prioritise • Deliver an online customer experience that drives traffic & retains customers • Develop & update content on the website maintaining quality & accuracy levels • Operate within the required regulatory & legal standards to mitigate business risk • Excellent brand awareness to maintain site standards • Delivery of digital projects within agreed time with quality output to meet deadlines Work with a wide range of stakeholders across the business to prioritise

  • Barclays
    • United Kingdom
    • Financial Services
    • 700 & Above Employee
    • Communications & Digital Manager
      • Nov 2010 - Jun 2011

      • Drive digital agenda, lead delivery of architecture & content for online resources • Manage relationships with web designers & hosting companies • Communicate plans, monitor projects & manage multiple dependencies • Guide projects through formal governance structures • Delivery of projects within agreed time & costs with quality output • Communicate with stakeholders to support delivery strategic business objectives

    • Community & Development Manager
      • Nov 2010 - Jun 2011

      • Project manage the design & build of the Barclays Money Skills Prototype website • Engage with senior stakeholders to seek out Barclays Global Digital Strategy • Analyse competitor market trends in the financial & charity sectors • Seek new digital agency to effectively deliver a fully functional site & manage • Provide a coherent brief to agency, aligning with our global strategy • Seek out governance structures & manage technical teams to minimise risks • Regular… Show more • Project manage the design & build of the Barclays Money Skills Prototype website • Engage with senior stakeholders to seek out Barclays Global Digital Strategy • Analyse competitor market trends in the financial & charity sectors • Seek new digital agency to effectively deliver a fully functional site & manage • Provide a coherent brief to agency, aligning with our global strategy • Seek out governance structures & manage technical teams to minimise risks • Regular engagement with Brand & Marketing for input on visuals • Effectively manage stakeholders feedback & implement into improving the site • Ensuring that we comply with disability & accessibility regulations

    • Executive Assistant
      • Jun 2008 - Nov 2010

      • Support director at all levels & act as the main reference point in director’s absence • Diary management, organise electronic diaries for management • Managing documentation including reports, letters, presentations & financial analysis to the highest level of accuracy & timelines

Education

  • Digital Marketing Institute
    Professional Diploma in Digital Marketing, Digital Marketing
    2019 - 2020
  • Brunel University London
    HND, Dance
  • The Royal Ballet School
  • St James Senior Girls'​ School

Community

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