Experience

WillScot

• United States
• Construction
• 700 & Above Employee

• Territory Sales Manager

  • Oct 2022 - Present

• Inside Sales Representative

  • Jan 2020 - Oct 2022

• Transportation Supervisor

  • Sep 2017 - Jan 2020



JARS Transportation

• Orlando, Florida Area

• Operations Manager

  • Feb 2017 - Sep 2017

  Managed and directed a staff of direct reports comprising 4 Dispatchers and 80 drivers that provided exceptional Delivery Service for Amazon Logistics in the Orlando area. Effectively trained and established expectations, developed processes that monitored driver quality and productivity to ensure high team performance that consistently improved the metrics and service numbers. Recruited, hired, and retained delivery associates. Oversaw all activities concerning preventive and corrective maintenance for a fleet of 25 cargo vans. Audited and approved payroll and vendor invoices. Conducted employee reviews, Selected by senior management to train other station managers and improve business strategies.



XPO

• Transportation/Trucking/Railroad
• 700 & Above Employee

• General Manager

  • Jan 2014 - Jan 2017

  Directly responsible for overall profitability, sales and Last Mile Delivery operations for Amazon and Masco Cabinetry. Define and implement long and short term objectives, oversee and control all daily operations, policy implementations, advertising/promotions and strategic directions. Set and administer budget, P&L Statements, initiate cost control to ensure profitability. Recruit, hire and motivate 20 contracted Motor Carriers which provided residential Delivery and Installations through All Central and North Florida. Provided an environment of mutual trust and respect and demand the highest ethical standards from staff, contractors and management. Top 3 out of 36 locations in the nation for high Voice of the Customer surveys.



FSA Logistix Inc.

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Assistant Operations Manager

  • Jan 2013 - Jan 2014

  Managed all Last Mile Home Delivery operations for a GE Facility with contracted Motor Carriers providing residential Delivery and Installation for Home Depot appliances throughout the Savannah and South Carolina area. Handled all Start up Contracts for new Carriers. Constantly training Staff and contractors to continually improve procedural effectiveness. Conducted Property Damage claim investigations. Performed all delivery & safety inspections of new construction sites while building strong relationships with Vendor/Builder Executives.



Seaboard Marine

• United States
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Specialized Service Division

  • Feb 2000 - Mar 2012

  Specialized Customer Service Rep(2008-2012) Provided exceptional Customer Service for over 50 Specialized Accounts by managing high volume calls and emails requesting bookings, container tracking northbound/southbound, quotes, rate requests, reports and solutions with the highest standard of professionalism and courtesy. Served as main liaison between customers, Drivers, management, and sales team. Prepared Daily Northbound/Southbound tracking reports, and Weekly revenue reports for customers and Sales Management. Executive Assistant (2000-2008) Provide administrative and business support to the CEO, President, and Vice President. Maintain calendar - plan and schedule meetings, teleconferences and travel arrangements for all employees. Worked closely with executive team to organize schedules facilities and agendas for corporate meetings. Compiled financial staffing and various other reports for management. Supervised three support staff members.