Experience

Property West Residential

• United States
• Leasing Non-residential Real Estate
• 1 - 100 Employee

• Community Manager

  • Sep 2018 - Present

  • Currently Manager for 2 properties 265 units. • Provide management and leadership to property staff. • Responsible for all lease administration duties. • Accurately abstract all property leases and ensure all documentation is uploaded in system. • Monitor collections and coordinate default proceedings and service of all legal notices. • Ensure compliance with Fair Housing laws, American Disabilities Act. • Perform routine property inspections and coordinate annual interior inspection… Show more • Currently Manager for 2 properties 265 units. • Provide management and leadership to property staff. • Responsible for all lease administration duties. • Accurately abstract all property leases and ensure all documentation is uploaded in system. • Monitor collections and coordinate default proceedings and service of all legal notices. • Ensure compliance with Fair Housing laws, American Disabilities Act. • Perform routine property inspections and coordinate annual interior inspection with regional manager and regional maintenance supervisor. • Complete weekly, monthly, or quarterly reporting as requested by regional manager. • Research market rates to maintain competitive and perform quarterly rental surveys to assess market and promote income growth. • Review monthly budget variance reports with supervisors and property team members to ensure expense control and effective inventory management. • Maintain interface with regional supervisors, vendors and accounting team to ensure total contract compliance, including preparation of accurate and timely reporting. • Coordinate and oversee with regional supervisors any interior renovations or building construction work to ensure timely and accurate completion of all property projects. • Participate in leasing, planning and performance team meetings and ensure effective communication between leasing and property management team members in order to achieve goals and objectives. • Provide and foster positive relationships with residents, vendors, team members and supervisors. Show less



Pacifica SD Management

• Real Estate
• 1 - 100 Employee

• Property Manager

  • Jul 2016 - Present

  • Greet prospects and qualify by covering all criteria following company guidelines. • Apply product knowledge to client needs by communicating the features and benefits of the apartment and community areas to close the sale • Keep records of all telephone and in-person visits on appropriate reports. • Assist in yearly unit inspections • Supervise maintenance team, order all items for unit turns, work orders. • Complete applicant’s verifications, and make sure resident folder… Show more • Greet prospects and qualify by covering all criteria following company guidelines. • Apply product knowledge to client needs by communicating the features and benefits of the apartment and community areas to close the sale • Keep records of all telephone and in-person visits on appropriate reports. • Assist in yearly unit inspections • Supervise maintenance team, order all items for unit turns, work orders. • Complete applicant’s verifications, and make sure resident folder is complete. • Complete move out inspections and order items needed for unit turn. • Complete resident Deposit Accounting, sending all items to corporate in order for a check to be cut. • Send out 3 day notices, balance owed notices • Create P.O and upload to payscan, run weekly P.O IR summary overlooking all open P.O. Also working closely with vendors on bills etc. • Familiar with eviction process, court hearings • Familiar with Yardi- Yardi Rent Max • Sending out renewal letters to residents. • Setting up vendors needed for unit turns. • Complete Reports for owners, vice president, regional managers. • Receive all telephone calls and in-person visits. Listen to resident requests, concerns and comments. Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem • Quickly complete Maintenance Service Request and inform the maintenance team.. • Complete monthly grace hill courses with passing score. • Operate telephone, personal computer/keyboard, Microsoft Office including Word and MS Outlook, Excel, Yardi, On-site. Show less



sunwest managment

• Property Manager

  • Jul 2014 - Jul 2016

  San Diego, California • Attract tenants by advertising vacancies, obtaining referrals from current tenants, explaining advantages of location and services, and showing units. • Sitting with applicants and analyzing their income and other information to see if they meet the qualifications. • Completing lease agreements with qualifying applicants. • Accomplish financial objectives by collecting rents • Maintain the property by investigating and resolving tenant complaints, enforcing rules of occupancy… Show more • Attract tenants by advertising vacancies, obtaining referrals from current tenants, explaining advantages of location and services, and showing units. • Sitting with applicants and analyzing their income and other information to see if they meet the qualifications. • Completing lease agreements with qualifying applicants. • Accomplish financial objectives by collecting rents • Maintain the property by investigating and resolving tenant complaints, enforcing rules of occupancy, inspecting vacant units and completing repairs, planning renovations, contracting with landscaping • Maintains building systems by contacting for maintenance services, conducting property walks every morning. • Establishing and enforcing precautionary policies and procedures. Responding to emergencies on emergency cell phones and property. • Preparing reports by collecting, analyzing, and summarizing data for each month. Show less