Experience

Veterans Affairs Canada / Anciens Combattants Canada

• Government Administration
• 700 & Above Employee

• Visitors activities support officer | Agente de soutien, activités pour les visiteurs

  • Aug 2022 - Present

  I'm happy to share that I've started a new position at Veterans Affairs Canada. My new role is Visitor Activities Support Officer where I will be working with Canadian student guides from the Federal Student Work Experience program. I am very excited to begin this new chapter, and being back on site at the Canadian National Vimy Memorial as well as Beaumont-Hamel Newfoundland Memorial in France. I'm happy to share that I've started a new position at Veterans Affairs Canada. My new role is Visitor Activities Support Officer where I will be working with Canadian student guides from the Federal Student Work Experience program. I am very excited to begin this new chapter, and being back on site at the Canadian National Vimy Memorial as well as Beaumont-Hamel Newfoundland Memorial in France.



CSCNO - Conseil scolaire catholique du Nouvel-Ontario

• Canada
• Education Administration Programs
• 300 - 400 Employee

• Elementary School Teacher | Enseignante à l'école élémentaire

  • Feb 2022 - Aug 2022

  Enseignante permanente à l'école St-Joseph à Dubreuiville depuis mai 2022. Enseignante de 3e et 5e année à l'École St-Denis Contrat à long terme Rôles et responsabilités du poste: • Se familiariser avec le code de vie de l’école; • Assurer une gestion efficace de la salle de classe; • Voir à l’accueil des élèves; • Respecter l’horaire établi, la routine et les règlements de la salle de classe; • Effectuer la surveillance des élèves selon l’horaire établi; • Suivre les leçons préparées par l’enseignant titulaire; • Veiller à la sécurité et au bien-être des élèves en tout temps; • Avoir la réussite de chacun des élèves comme objectif prioritaire; • Répondre aux besoins individuels des élèves en démontrant une flexibilité et une variété d’approches et de stratégies d’enseignement; • Maintenir un milieu d’apprentissage qui valorise la langue et la culture française tout en respectant les valeurs catholiques; • Assurer une communication étroite entre la direction et la direction adjointe de l’école. 3rd and 5th grade Teacher at St-Denis Elementary School Roles and responsibilities of the position • Become familiar with the school's code of life; • Ensure effective classroom management; • Ensure effective classroom management • Respect the established schedule, routine and classroom rules; • Supervise students according to the established schedule; • Follows the lessons prepared by the homeroom teacher; • Ensure the safety and well-being of students at all times; • Have the success of each student as a priority; • Respond to individual student needs by demonstrating flexibility and variety in teaching approaches and strategies; • Maintaining a learning environment that values the French language and culture while respecting Catholic values; • Ensure close communication between the principal and vice-principal of the school. Show less



lululemon

• Canada
• Retail
• 700 & Above Employee

• Educator

  • Sep 2019 - Aug 2022

  Handle 50+ customer interactions per day, giving detailed, personalized, friendly & polite service to ensure customer satisfaction; Research complicated cases without prompting to provide more comprehensive service to customers;Memorized entire line of company products & services, including prices and special discounts; Received and processed stock, involving: unpacking, counting, tagging as required, folding, sizing and placing on the floor, with overflow stock in back room and stored areas. Show less

• Key Leader

  • Aug 2020 - Mar 2021

  Passionately leads and educates on our product, community and culture on the retail floor and in the communityTakes a stand as an advocate for lululemon athletica’s values and guest experienceOversees the execution of certain deliverables on the Manager ‘80/20 Checklist’, as delegated by the Store Manager or Assistant Manager. For example, Inventory, Product or Community Events Acts as a coach to Educators and plays a hands-on roll in their development



Parks Canada

• Government Administration
• 700 & Above Employee

• Visitor Services Attendant | Préposé aux services aux visiteurs

  • May 2021 - Sep 2021

  Supervised a team of students delivering front line visitors to over 300,000 visitors over the summer; Served as the first point of contact for the visitors; responded to visitors requests in a professional manner and directed them to the appropriate location at both national parks; Insured exceptional customer service and surpass quality visitor experience described in a dynamic work environment; Worked with the team to provide the best information and experience to the visitors. Supervised a team of students delivering front line visitors to over 300,000 visitors over the summer; Served as the first point of contact for the visitors; responded to visitors requests in a professional manner and directed them to the appropriate location at both national parks; Insured exceptional customer service and surpass quality visitor experience described in a dynamic work environment; Worked with the team to provide the best information and experience to the visitors.



Veterans Affairs Canada / Anciens Combattants Canada

• Government Administration
• 700 & Above Employee

• Senior Historical Interpreter | Interprète historique senior

  • Jan 2021 - May 2021

  Supported and advised management with daily operations, and ceremonies; Interacted with senior and international officials, represented Canada in an international capacity; Mentored a team of 15 student guides; Answered detailed questions regarding the memorial sites, Canada’s military history and the interpretation of the history of Canada’s war efforts at Vimy Ridge Memorial and Beaumont- Hamel Memorial in northern France Adapted tours for groups of all ages, including veterans, families, youth, military, dignitaries and international visitors Show less



Tutor Doctor

• South Africa
• Primary and Secondary Education
• 100 - 200 Employee

• Tutor | Tutrice

  • Sep 2019 - Mar 2020

  Developed action plans in link with the academic curriculum; Assisted students in acquiring better understanding of targeted weak areas within a subject or a subject as a whole;. Prepared weekly lesson plans and homework to help students prepare for their courses. Developed action plans in link with the academic curriculum; Assisted students in acquiring better understanding of targeted weak areas within a subject or a subject as a whole;. Prepared weekly lesson plans and homework to help students prepare for their courses.



Parks Canada

• Government Administration
• 700 & Above Employee

• Visitor Services Attendant | Préposé aux services aux visiteurs

  • May 2019 - Sep 2019



Veterans Affairs Canada / Anciens Combattants Canada

• Government Administration
• 700 & Above Employee

• Historical interpreter | Interprète historique

  • Sep 2018 - Dec 2018

  Supported and advised management with daily operations, and ceremonies including the 100th Anniversary of the end of the First World War; Interacted with senior and international officials, represented Canada in an international capacity; Adapted tours for groups of all ages, including veterans, families, youth, military, dignitaries and international visitors Supported and advised management with daily operations, and ceremonies including the 100th Anniversary of the end of the First World War; Interacted with senior and international officials, represented Canada in an international capacity; Adapted tours for groups of all ages, including veterans, families, youth, military, dignitaries and international visitors



Parks Canada

• Government Administration
• 700 & Above Employee

• Student Staff | Personnel étudiant

  • Jun 2018 - Aug 2018



Desjardins

• Canada
• Banking
• 700 & Above Employee

• Teller | Cassière

  • Mar 2016 - May 2018

  Served as the first point of contact for the customers; answered customer inquiries in a professional manner and directed them to the appropriate personnel in person and over the phone; Provided exceptional customer service for daily banking and small business clients, exceeded outlined sales targets in a fast paced work environment; Delivered and processed financial transactions; prepared and regularly updated numerous databases; recorded all transactions promptly, and in compliance with bank procedures; Conducted training of new employees, and assisted management with various administrative duties related to daily operations; Resolved client complaints in person and over the phone; informed clients of a range of banking products. Show less



Costco Wholesale

• United States
• Retail
• 700 & Above Employee

• Team Member | Membre d'équipe

  • Sep 2015 - May 2018