Vanessa Clo Zaisa Edio

Operations Manager at 72 SOLD
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Contact Information
us****@****om
(386) 825-5501
Location
Northern Mindanao, Philippines, PH
Languages
  • English Full professional proficiency

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Experience

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Operations Manager
      • Mar 2021 - Present

    • United States
    • Outsourcing and Offshoring Consulting
    • 1 - 100 Employee
    • Virtual Assistant
      • Jun 2018 - Present

      ● Perform various administrative tasks, including answering emails, scheduling meetings and making travel arrangements. ● Manages company social media channels, including Facebook, LinkedIn, Twitter, and other relevant platforms. ● Create flyers, booklets and more ● Skilled with Photoshop and inDesign ● Answer inquiries for real estate ● Perform various administrative tasks, including answering emails, scheduling meetings and making travel arrangements. ● Manages company social media channels, including Facebook, LinkedIn, Twitter, and other relevant platforms. ● Create flyers, booklets and more ● Skilled with Photoshop and inDesign ● Answer inquiries for real estate

  • Highlight Travel and Tours
    • Cagayan de oro city
    • Front desk and account officer
      • May 2017 - Jan 2019

      ● Arrange Travel for business and vacation customers ● Book reservations for travel, hotels, rental cars, and special events such as tours. ● Tell clients about what their trip will be like, including giving details on required documents, such as passports or visas. ● Arrange Travel for business and vacation customers ● Book reservations for travel, hotels, rental cars, and special events such as tours. ● Tell clients about what their trip will be like, including giving details on required documents, such as passports or visas.

    • France
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Subject Matter Expert
      • May 2017 - Apr 2018

      ● Kohl's is an American department store retailing chain ● Supports both Cards and DC3 calls ● Answering queries and assisting agents ● Accepting supervisors calls ● Coach and monitor agents ● Kohl's is an American department store retailing chain ● Supports both Cards and DC3 calls ● Answering queries and assisting agents ● Accepting supervisors calls ● Coach and monitor agents

    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Customer Service Representative
      • Sep 2016 - Apr 2017

      ● Handy is an online two-sided marketplace for residential cleanings and other home services. ● Accepting all emails from North America and UK. ● Answering queries, complains and bookings from clients. ● Handy is an online two-sided marketplace for residential cleanings and other home services. ● Accepting all emails from North America and UK. ● Answering queries, complains and bookings from clients.

    • United States
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Product Support Representative
      • 2013 - 2014

      ● Handles 18-28 calls per day with maximum of 15 minutes average handling time. ● Accepting inbound calls from North America. ● Strong negotiating and networking skills. ● Attend to irate customers ● Handles 18-28 calls per day with maximum of 15 minutes average handling time. ● Accepting inbound calls from North America. ● Strong negotiating and networking skills. ● Attend to irate customers

    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Product Support Representative
      • Jun 2008 - Aug 2013

      ● Attend to the client’s queries made both on the phone and live chat. ● Perform diagnostics and troubleshooting of system issues. ● Document troubleshooting steps done on excels while assisting clients online. ● Attend to the client’s queries made both on the phone and live chat. ● Perform diagnostics and troubleshooting of system issues. ● Document troubleshooting steps done on excels while assisting clients online.

Education

  • Capitol University
    Bachelor's degree, Practical Nursing, Vocational Nursing and Nursing Assistants
    2004 - 2008

Community

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