Experience

HUB Financial Inc.

• Canada
• Financial Services
• 100 - 200 Employee

• Regional Office Manager

  • May 2014 - Present

  Winnipeg, Canada Area Responsible for 3 Administrative departments, with daily responsibilities such as Human Resource management (coaching and performance management), management of office premises, project work to improve efficiencies and services, escalation of issues and high level enquiries, while providing support to Marketing department in their endeavours to meet their objectives.



Hub Financial

• United States
• Financial Services

• Contracting Specialist

  • Sep 2012 - May 2014

  Winnipeg, Canada Area Prepare and review legal documentation and contracting between Financial Advisors and partnered Insurance companies while maintaining same day response times and high-level customer service.



eNerds IT

• Client Services Manager/Junior Operations Manager

  • Apr 2008 - May 2012

  Sydney, Australia Key client services contact point for all clients while managing inbound Sales staff. Duties included inbound pre-sales of IT Equipment, escalation of urgent/critical IT support needs, on boarding of all new clients, management of VIP projects and installations, assisting Business Development team with generating new or renewal service contracts, generating monthly invoices and direct debiting of client accounts, among other administrative duties. I worked closely with the CEO and Technical… Show more Key client services contact point for all clients while managing inbound Sales staff. Duties included inbound pre-sales of IT Equipment, escalation of urgent/critical IT support needs, on boarding of all new clients, management of VIP projects and installations, assisting Business Development team with generating new or renewal service contracts, generating monthly invoices and direct debiting of client accounts, among other administrative duties. I worked closely with the CEO and Technical Director on business related items such as training and policy/procedure execution, while ensuring high standard of both customer service and technical service was achieved. Show less