Experience

Colonial Country Club, Fort Myers

• United States
• Golf Courses and Country Clubs
• 1 - 100 Employee

• Food & Beverage Administrative Assistant

  • Nov 2021 - Present



Colonial Country Club, Fort Myers

• United States
• Golf Courses and Country Clubs
• 1 - 100 Employee

• Server

  • Jul 2017 - Feb 2021

  Taking orders, answering questions about the menu and food, selling the restaurant's food and drinks, preparing cocktails, taking payment, communicating orders with the kitchen staff, seating customers, and helping with customer service and cleaning. Taking orders, answering questions about the menu and food, selling the restaurant's food and drinks, preparing cocktails, taking payment, communicating orders with the kitchen staff, seating customers, and helping with customer service and cleaning.



Sanibel Harbour Marriott Resort & Spa

• United States
• Hospitality
• 1 - 100 Employee

• Sanibel Harbour Princess Yatch Server/Bartender

  • Sep 2015 - Jul 2017

  Restaurant set up Buffet set up Bartender Restaurant set up Buffet set up Bartender



Sanibel Harbour Marriott Resort & Spa

• Fort Myers, Florida Area

• Front Desk Agent

  • Dec 2013 - Dec 2014

  Check in/out General customer care Answering the phone Handling complaints. Check in/out General customer care Answering the phone Handling complaints.



LATAM Airlines

• Chile
• Airlines and Aviation
• 700 & Above Employee

• Customer Service Analyst

  • Aug 2012 - Nov 2013

  StatisticsSystems trainerContinuous improvement of processesISO Preparation and Implementation

• Customer Service Agent

  • Jan 2011 - Jul 2012

  Investigating and replying to Customer claims

• Airport Customer Agent

  • Jan 2007 - Jan 2011

  Check in (Documentation check, seat assignment, baggage check)Boarding process (boarding coordination, crew briefing)



Etoile Hotel

• Argentina
• Hospitality
• 1 - 100 Employee

• Front Office Agent Internship

  • Jan 2006 - Jun 2006

  Check in/out Entertainment counseling General Customer care Handling complaints Check in/out Entertainment counseling General Customer care Handling complaints



Republica Hotel

• Buenos Aires, Argentina

• Housekeeping Supervisor's Assistant Internship

  • Jun 2005 - Aug 2005

  Room inspections Maintenance requests Administrative tasks. Room inspections Maintenance requests Administrative tasks.