Vanesa García Gil

Asistente de Gestor de Seguimiento at Up International Education
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Contact Information
us****@****om
(386) 825-5501
Location
Madrid, Community of Madrid, Spain, ES

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Credentials

  • Spanish as a Foreign Language: levels A1-B1
    Instituto Cervantes
    Dec, 2015
    - Oct, 2024

Experience

    • Spain
    • Education Administration Programs
    • 1 - 100 Employee
    • Asistente de Gestor de Seguimiento
      • Jan 2019 - Present

  • Foreign Language For Youth
    • Seattle y alrededores, Estados Unidos
    • Teacher of Spanish
      • Oct 2016 - Jul 2017

    • United States
    • Education Administration Programs
    • 700 & Above Employee
    • Tester
      • Oct 2016 - Jun 2017

  • Zoom Language
    • Seattle y alrededores, Estados Unidos
    • Spanish Teacher
      • Sep 2015 - Jun 2016

      - Teaching Spanish in Preschool and other classes in a Spanish Immersion Academy. - Experience working with children ages 3 – 11. - Teaching Spanish in Preschool and other classes in a Spanish Immersion Academy. - Experience working with children ages 3 – 11.

  • Ferreres & Solé
    • Madrid y alrededores, España
    • Administrative
      • Jan 2010 - Dec 2011

      - Provide service to customers of the brokerage, advisory task coverage, management and processing of claims, receipts and services. - Develop project proposals and insurance brokerage customers or potential customers. - Quote and negotiate terms and rates with insurers with agreements. - Comply with established protocols in recording, control and monitoring of ongoing operations and policies in the portfolio. - Proactive management in renovations and sale to customers, according to plan. Show less

    • France
    • Banking
    • 700 & Above Employee
    • Call Centre Supervisor
      • Jun 2008 - Oct 2008

      • Training and motivation of agents with a group of over 20 people. • Monitoring, evaluation and correction of agents for service improvement. • Establishment and tracking of targets for agents. • Preparation of progress reports and service quality. • Training and motivation of agents with a group of over 20 people. • Monitoring, evaluation and correction of agents for service improvement. • Establishment and tracking of targets for agents. • Preparation of progress reports and service quality.

    • Australia
    • Wellness and Fitness Services
    • 700 & Above Employee
    • Collections Manager
      • Nov 2006 - Jun 2008

      * Managing agents in multiple locations (20 clubs) * Setting objectives and commissions for collections team * Reporting to CFO and CEO * Managing agents in multiple locations (20 clubs) * Setting objectives and commissions for collections team * Reporting to CFO and CEO

    • Sweden
    • Financial Services
    • 700 & Above Employee
    • Call Centre Supervisor
      • Apr 2005 - Nov 2006

      * Training and management of a call center team of 30+ agents. * Training and management of a call center team of 30+ agents.

    • Administrative assistant
      • Jul 2004 - Apr 2005

    • Administrative assistant
      • Feb 2004 - Jul 2004

Education

  • North Seattle College
    Certificate of Achievement, Language
    2014 - 2015
  • Centro de Estudios Financieros (CEF)
    Debt Collection and Delinquency
    2007 - 2007
  • Universidad Complutense de Madrid
    MSc, Political and Administration Sciences
    1998 - 2004

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