Vandy Evan

Social Media Specialist at Mercedes-Benz Iraq
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Contact Information
Location
IQ
Languages
  • English Full professional proficiency
  • Kurdish Professional working proficiency
  • Arabic Native or bilingual proficiency
  • Neo-Aramaic Native or bilingual proficiency

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Credentials

  • Facebook Social Media Marketing Professional certificate
    Coursera
    Jan, 2022
    - Sep, 2024
  • Become a Digital Marketing Specialist
    LinkedIn Learning
    Jun, 2021
    - Sep, 2024
  • Excel Essential Training
    LinkedIn Learning
    Jun, 2021
    - Sep, 2024
  • The strategy of content marketing
    Coursera
    Apr, 2021
    - Sep, 2024
  • EF SET English Certificate 77/100 (C2 Proficient)
    EF Standard English Test (EF SET)
    Feb, 2021
    - Sep, 2024
  • The Fundamentals of Digital Marketing
    Google Digital Garage
    Jan, 2021
    - Sep, 2024
  • Microsoft Outlook 2013 for Beginners - Master Your Inbox
    Alison - Free Online Learning
    Oct, 2020
    - Sep, 2024
  • Neuromarkeing, Branding and Packaging Training
    Top Mountain
    Oct, 2020
    - Sep, 2024

Experience

    • Iraq
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Social Media Specialist
      • Jun 2022 - Present

       Creating and publishing content on social media platforms, including Facebook and Instagram  Creating a monthly content calendar  Creating a suitable brand for the business and making it known to the customers  Writing engaging content for Social Media  Researching and creating customer persona and journey  Using Ads to target customer persona for different objectives (goals)  Setting Goals and KPIs  Researching competitors and their content  Creating and publishing content on social media platforms, including Facebook and Instagram  Creating a monthly content calendar  Creating a suitable brand for the business and making it known to the customers  Writing engaging content for Social Media  Researching and creating customer persona and journey  Using Ads to target customer persona for different objectives (goals)  Setting Goals and KPIs  Researching competitors and their content

    • Iraq
    • Financial Services
    • 1 - 100 Employee
    • Customer Service Representative
      • Feb 2020 - Jun 2022

      • Managing incoming calls and customer service inquiries. • Answering customers messages from live chat, email and whatsapp • Solving Emergency problems that the customer accounts was facing with accuracy and efficiency • Follow-up with customers concerning different requests / complaints ensuring fulfillment of their needs and requirements. • Submitting daily reports to my supervisor mentioning interventions and activities conducted. • Calling agents and customer to take required information from them and to follow- up their issues Show less

    • Social Media Marketing Specialist
      • Oct 2021 - Dec 2021

      • Creating and publishing content on all social media platforms, including Facebook and Instagram • Creating a monthly content calendar • Creating a suitable brand for the business and making it known by the customers • Writing content for Social Media • Researching and creating customer persona and journey • Using Ads to target customer persona for different objectives (goals) • Setting Goals and KPIs • Creating images for social media using Canva • Creating weekly reports comparing our progress to competitors progress • Researching competitors and their content Show less

    • Wholesale
    • Marketing officer intern
      • Jan 2021 - Feb 2021

      • Taking daily online courses about fundamentals of marketing and writing summaries about what I learned • Creating report about what I learned in general • Creating marketing campaigns for products or services on a variety of media • Working on business cases and applying the knowledge that I have gained to market the business from the start • Taking daily online courses about fundamentals of marketing and writing summaries about what I learned • Creating report about what I learned in general • Creating marketing campaigns for products or services on a variety of media • Working on business cases and applying the knowledge that I have gained to market the business from the start

    • Iraq
    • Advertising Services
    • Marketing Associate
      • Aug 2020 - Jan 2021

      • Present, promote and sell services using solid arguments to existing and prospective customers • Prepare reports on marketing and sales metrics • Conduct market research and identify new opportunities • Establish, develop and maintain positive business and customer relationships • Reach out to prospective customers through cold calling • Present, promote and sell services using solid arguments to existing and prospective customers • Prepare reports on marketing and sales metrics • Conduct market research and identify new opportunities • Establish, develop and maintain positive business and customer relationships • Reach out to prospective customers through cold calling

Education

  • Salahaddin University-Erbil
    Bachelor's degree, Geology/Earth Science, General
    2015 - 2019

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