Head of Human Resources and Administration

• Apr 2023 - Present

Units Handled: 1. Human Resources 2. Administration 3. Procurement 4. Maintenance Units Handled: 1. Human Resources 2. Administration 3. Procurement 4. Maintenance

Talent Development & Engagement Manager

• Jan 2023 - Present

• Lead Performance Management Cycle (Performance Planning, Reviews, Appraisals & Rewarding) • Lead Learning & Development Initiatives (Competency Mgt., Leadership & Technical Development, Succession Planning ...)• Lead Engagement Initiatives• Related HR Policy writing

Learning and Development Manager

• Apr 2022 - Present

• Formulate HR strategy, Policy & Learning Roadmap (Competency Standard)• Lead Leadership Development Programs• Write policy & guideline of Performance management, Promotion & Rewards…• Lead New Store Opening (HR Project Lead as HRBP)• Lead Workforce & restructuring, Succession planning (Management trainee …) • Lead Talent management (Education Support Program, HR Workshop ...)

Head Of Human Resources

• Jul 2021 - Apr 2022

• Formulate pay structure, HR grade designation & all positions’ JD preparation • Formulate annual workforce planning preparation • Formulate departmental & organizational chart creation • Restructure employee benefits: changing working hours, group life insurance, referral program … • Lead payroll calculation & recruitment process restructuring • Recruitment result – 5 department head, 10+ manager …, & internship program • Write and lead performance management policy & framework Show less

Human Resources Manager (Staff Development and Performance Management)

• Nov 2019 - Jun 2021

Staff Development Unit: • Successor program called “Leader Inside” • Annual training plan and annual budget plan • Conduct TNA, annual training plan, budget plan & related employee • Survey consultation: 360-degree feedback … • Talent development programs: induction program, scholarship program, outstanding performance program, external training request & development of (1) First-Line Manager program & (2) Management Development program using ADDIE instructional method • Annual management strategic preparations, live conference, related HR events preparation Performance Management Unit: • Policies, procedure, workflow and forms development from scratch • Review all internal promotions, acting positions and PIP • E-Performance Appraisal System customization with vendor & orientation to almost 200-line managers including provincial branches and head office • Performance appraisal reporting using bell curve methods for annual training plan & salary increment methods Show less

English Teacher | Branch Manager | Head of Academic and Student Affairs

• May 2016 - Nov 2019