Vance Morris
Customer Service Speaker | Service & Marketing Strategist at Deliver Service Now institute- Claim this Profile
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Topline Score
Bio
Scott Ashton
I have known Vance for more than 30 years. He is a consummate professional with a degree of integrity seldom seen these days. Vance is passionate in all that he advocates for and his experience is excelled only by his work ethic. Vance genuinely cares about his clients, something I have witnessed time and time again. I am proud to count Vance among the few I call friends.
Tracy Cutone
Vance successfully led the opening team for one of the most anticipated new restaurant ventures at Walt Disney World; Chef Mickey’s. He established the operational framework and implemented best-in-class service standards…all with a sprinkle of Disney magic! The vibe Vance’s team created was infectious and the line out the door each day truly summed up the success of this unique dining experience.
Scott Ashton
I have known Vance for more than 30 years. He is a consummate professional with a degree of integrity seldom seen these days. Vance is passionate in all that he advocates for and his experience is excelled only by his work ethic. Vance genuinely cares about his clients, something I have witnessed time and time again. I am proud to count Vance among the few I call friends.
Tracy Cutone
Vance successfully led the opening team for one of the most anticipated new restaurant ventures at Walt Disney World; Chef Mickey’s. He established the operational framework and implemented best-in-class service standards…all with a sprinkle of Disney magic! The vibe Vance’s team created was infectious and the line out the door each day truly summed up the success of this unique dining experience.
Scott Ashton
I have known Vance for more than 30 years. He is a consummate professional with a degree of integrity seldom seen these days. Vance is passionate in all that he advocates for and his experience is excelled only by his work ethic. Vance genuinely cares about his clients, something I have witnessed time and time again. I am proud to count Vance among the few I call friends.
Tracy Cutone
Vance successfully led the opening team for one of the most anticipated new restaurant ventures at Walt Disney World; Chef Mickey’s. He established the operational framework and implemented best-in-class service standards…all with a sprinkle of Disney magic! The vibe Vance’s team created was infectious and the line out the door each day truly summed up the success of this unique dining experience.
Scott Ashton
I have known Vance for more than 30 years. He is a consummate professional with a degree of integrity seldom seen these days. Vance is passionate in all that he advocates for and his experience is excelled only by his work ethic. Vance genuinely cares about his clients, something I have witnessed time and time again. I am proud to count Vance among the few I call friends.
Tracy Cutone
Vance successfully led the opening team for one of the most anticipated new restaurant ventures at Walt Disney World; Chef Mickey’s. He established the operational framework and implemented best-in-class service standards…all with a sprinkle of Disney magic! The vibe Vance’s team created was infectious and the line out the door each day truly summed up the success of this unique dining experience.
Experience
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Deliver Service Now institute
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United States
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Advertising Services
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1 - 100 Employee
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Customer Service Speaker | Service & Marketing Strategist
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Sep 2011 - Present
10 year Disney veteran shares the insider secrets of how the magic of customer service and guest service is created. Disney style service systems and integrated Marketing. Learn how service impacts YOUR bottom line. 10 year Disney veteran shares the insider secrets of how the magic of customer service and guest service is created. Disney style service systems and integrated Marketing. Learn how service impacts YOUR bottom line.
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President/Owner
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Jul 2007 - Present
CSSI owns the Chem-Dry Franchises on the Eastern Shore of MD serving Queen Anne's, Kent, Talbot, Dorchester, Caroline, Wicomico, Worcester & Somerset Counties CSSI also provides Bio-Hazard Removal & Management, cleaning & remediation of residential and workplace trauma and restaurant kitchen sanitation. CSSI owns the Chem-Dry Franchises on the Eastern Shore of MD serving Queen Anne's, Kent, Talbot, Dorchester, Caroline, Wicomico, Worcester & Somerset Counties CSSI also provides Bio-Hazard Removal & Management, cleaning & remediation of residential and workplace trauma and restaurant kitchen sanitation.
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Business Networking International
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Financial Services
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1 - 100 Employee
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Director
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2008 - 2013
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Compass Group North America
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United Kingdom
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1 - 100 Employee
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District Manager
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Oct 2003 - Mar 2007
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Erickson Retirement Communities
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Director, Food Service
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Apr 2000 - Feb 2003
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Legal Sea Foods
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United States
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Restaurants
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400 - 500 Employee
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General Manager
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Sep 1998 - Apr 2000
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Walt Disney World
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United States
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Entertainment Providers
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700 & Above Employee
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Area Food & Beverage Manager
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Sep 1990 - Sep 1999
Managed multiple restaurants and night clubs at:The Contemporary ResortPleasure IslandThe Yacht & Beach Club ResortAnimal Kingdom Managed multiple restaurants and night clubs at:The Contemporary ResortPleasure IslandThe Yacht & Beach Club ResortAnimal Kingdom
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Education
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1985 - 1989
Springfield College
BS, Psychology -
2009 - 2009
Bio-Cleaning Services of America
Cert, Bio-Hazard Remediation -
2009 -
GKIC
Longest Reigning Marketer of the Year 2015-2019 -
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I love Marketing
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Lawrence High School
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Lawrence High School
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Pembertons
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Platinum 2.0
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Shore Leadership
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Textile Pro Network
Certificate, Fine Textile Care: Oriental Rugs -
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Toastmasters
Community
