Experience

Delta Systems, Inc.

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Strategic Account Manager

  • May 2014 - Present

  Streetsboro, OH Sells products, services and systems to OEMs and builds customer relationships based on service, trust, innovation and value by performing the following duties. -Develops strong, in-depth relationships with major account customers and targeted major account customers. -Travels throughout assigned account area to call on regular and prospective customers to solicit business and/or talks with customers on site or by telephone. -Quotes prices and credit terms and prepares sales… Show more Sells products, services and systems to OEMs and builds customer relationships based on service, trust, innovation and value by performing the following duties. -Develops strong, in-depth relationships with major account customers and targeted major account customers. -Travels throughout assigned account area to call on regular and prospective customers to solicit business and/or talks with customers on site or by telephone. -Quotes prices and credit terms and prepares sales contracts for orders obtained. -Estimates date of delivery to customer based on knowledge of production and delivery schedules. - Prepares reports of business transactions and keeps expense accounts. - Works with inside sales representatives to keep account activities up-to- date. -Enters customer data and other sales data for current and new customers into computer database. -Creates and maintains the forecast for assigned customers. This includes maintaining contact with appropriate sources and personnel to gather necessary information and provide a thorough forecast. -Investigates and resolves customer problems. -Attends trade shows to monitor competitor activities and to build existing and new customer relationships.

• Program Manager

  • May 2012 - May 2014

  Streetsboro, OH Manages new product development projects to ensure project objectives are accomplished within prescribed time frame,budget and scope. Directs the activities of project managers and sets direction for program management -Coordinates Project Validation and Selection activities. Interfaces with Senior Management during the project evaluation and approval process and also facilities feasibility evaluations and meetings. - Single point of contact for the customer for new product development… Show more Manages new product development projects to ensure project objectives are accomplished within prescribed time frame,budget and scope. Directs the activities of project managers and sets direction for program management -Coordinates Project Validation and Selection activities. Interfaces with Senior Management during the project evaluation and approval process and also facilities feasibility evaluations and meetings. - Single point of contact for the customer for new product development projects. Develops and executes the customer communication plan to ensure effective and timely updates on project status during planning and execution phases -Plans projects for success: Develops the project charter, project scope, SOW, resource requirements, WBS, and project schedule -Works closely with the engineering, manufacturing, quality, tooling and sales to ensure resources are allocated -Oversees the execution of the Stage ­Gate process. Chairs weekly “Gate” meetings with Senior Management to obtain approval to move to next stage -Obtains formal approval to change the project schedule, budget or scope and manages the implementation of approved changes accordingly -Identifies project risks; develops contingency plans, and implements them to ensure flawless product launches (on­time, within budget, within scope) -Schedules and coordinates build events per APQP requirements and identifies follow ­up action items as necessary -Manages programs within the requirements of the ISO9001 quality management system to assure the quality of the final product and manufacturing processes. - Manages and coordinates project managers in performance of work and provides guidance in the resolution of routine problems -Trains project managers, Assigns work to staff and checks for accuracy, plans and executes training programs as part of the overall project management staff development -Develops budget, timelines and reports for work performed in the department and forecasts costs of department

• Project Manager

  • May 2011 - May 2012

  Streetsboro, OH -Planned, directed, and coordinated activities of designated projects to ensure that goals/objectives of the project are accomplished within allotted time frame and budget parameters. -Defined project scope (SOW) based on customer/internal expectations and requirements including cost and schedule targets. -Aligned expectations between all stakeholders including team members, management, and the customer by acting as a single point of contact for all project issues. -Ensured that… Show more -Planned, directed, and coordinated activities of designated projects to ensure that goals/objectives of the project are accomplished within allotted time frame and budget parameters. -Defined project scope (SOW) based on customer/internal expectations and requirements including cost and schedule targets. -Aligned expectations between all stakeholders including team members, management, and the customer by acting as a single point of contact for all project issues. -Ensured that appropriate resources and tools were assigned to the tasks according to the project plan. -Enforced the use of Risk Management and Change Management tools by identifying, communicating and tracking all project risks and contingency plans to ensure flawless product launches (on-time, within budget, zero defects). -Managed programs within the requirements of AQPQ and ISO9000 procedures. -Closed projects by coordinating final part acceptance, project release, and documented lessons learned.



NVR, Inc.

• United States
• Construction
• 700 & Above Employee

• Project Manager

  • May 2010 - Apr 2011

  Cleveland, Ohio -Key result areas included: Days under construction, cost variances, customer ratings based on overall quality score, and customer ratings completeness score. -Managed the scope, budget, and schedule for homes under construction. -Enforced EPA and OSHA requirements and guidelines and facilitated communications with subcontractors and homeowners.