Valodya Mkrtchyan
Customer Care Specialist at Ibooben Development- Claim this Profile
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Armenian Native or bilingual proficiency
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Russian Professional working proficiency
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Turkish Full professional proficiency
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English Limited working proficiency
Topline Score
Bio
Experience
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Ibooben Development
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Information Technology & Services
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1 - 100 Employee
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Customer Care Specialist
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Jan 2022 - Present
As a Customer Care Specialist at Betting company, I communicate with clients on a daily basis. I am constantly interested in their suggestions, appeals, both through calls, e-mail, and live support. At the end of the day, I make a report and present it to my TL. I should also note that I have experience in dealing with a number of payment systems, here I acquired basic marketing knowledge. As a Customer Care Specialist at Betting company, I communicate with clients on a daily basis. I am constantly interested in their suggestions, appeals, both through calls, e-mail, and live support. At the end of the day, I make a report and present it to my TL. I should also note that I have experience in dealing with a number of payment systems, here I acquired basic marketing knowledge.
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ՀայՓոստ ՓԲԸ | HayPost CJSC Official
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Armenia
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Transportation, Logistics, Supply Chain and Storage
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1 - 100 Employee
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Sorting Specialist
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Apr 2021 - Apr 2022
I sorted parcels and packages received from different countries of the world by addresses and entered them into the database using the IPS system. Then I sorted them into postal codes and sent them to the appropriate branches. I would also like to note that I have worked with letters and postage stamps. I sorted parcels and packages received from different countries of the world by addresses and entered them into the database using the IPS system. Then I sorted them into postal codes and sent them to the appropriate branches. I would also like to note that I have worked with letters and postage stamps.
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Know Your Enemy
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Media Production
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Turkish Specialist
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Jan 2021 - Jun 2021
I conducted Turkish language lessons with a group of 12 people․ During the lessons in addition to language lessons, the group also studied history, culture and politics. The group mastered the language at A2 level within 6 months. I conducted Turkish language lessons with a group of 12 people․ During the lessons in addition to language lessons, the group also studied history, culture and politics. The group mastered the language at A2 level within 6 months.
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Education
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Yerevan State University
Bachelor's degree, Oriental Studies, Turkic Studies