Experience

A1 Belarus

• Belarus
• Telecommunications
• 500 - 600 Employee

• Jira administrator | Atlassian developer

  • Apr 2021 - Present

  -- Applications and Services Development and Operation Department --Service activities:Creating complex JIRA workflows including project workflows, permission, screens, field schemes and etc.Updating Atlassian products, clean installation, creating integration links.Frontend customized JIRA with JsIncluder plugin (JavaScript).Backend automation using MyGroovy plugin (Groovy).Working with tools like listeners, REST, scheduled, JQL functions, global objects. Creation of bidirectional integration points with third-party systems, data transfer and exchange.Collaborate with teams across the organization to gather requirements and subsequently, develop and deliver workflows, work with filters, reporting and dashboards.Support business users with daily questions and concerns.Support and troubleshoot JIRA Project issues, identify and analyse system performance issues and identify best steps for resolution. Show less

• Senior Technical Support Expert

  • Nov 2017 - Apr 2021

  Remote Technical Support Department



ОАО "ГОТТЦ "Гарант"

• Гомель, Гомельская область, Республика Беларусь

• Service Desk Engineer

  • Aug 2015 - Nov 2017

  Удаленная поддержка абонентов. Оказание технической помощи клиентам компании. Удаленная поддержка абонентов. Оказание технической помощи клиентам компании.



xPRIDE

• Гомель, Гомельская область, Республика Беларусь

• Project Development Manager

  • 2014 - 2015

  Разработка и создание сайтов и сервисов Разработка и создание сайтов и сервисов