Valiant Hoo
Contact Centre Operations Manager at eFusion Solutions- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
SG
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Experience
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eFusion Solutions
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Advertising Services
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1 - 100 Employee
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Contact Centre Operations Manager
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Mar 2005 - Present
Oversee and Manage outbound contact centre, training and courier operations Oversee and Manage outbound contact centre, training and courier operations
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Customer Relationship Manager
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Mar 2003 - Jan 2005
Managed an inbound contact centre of 12-35pax, providing order-taking, online order processing, customer service and hotline support to the organization. Managed an inbound contact centre of 12-35pax, providing order-taking, online order processing, customer service and hotline support to the organization.
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Education
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Monash University
BA Arts, Communications
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