Leading Specialist in Digital Competence Research

• Jul 2023 - Present

Consultant

• Jan 2022 - Mar 2023

- Responsibility for the full cycle of selection of top teams (from the removal of the brief from the customer to the preparation of the driver for the candidate) - Support of business customers and candidates and provision of expert advice on any issues related to the development of top teams - Candidate hunting, direct search (using different tools to search the profile of candidates and their contacts) - Conducting research (organizational structures, mapping) - Attendance of profile events, active networking, acquaintance with market leaders Show less

Consultant

• Jan 2022 - Mar 2023

Admission officer of MIPT International department

• Feb 2020 - Dec 2021

- Lead the project in hunting winners and prize-winners of international Olympiads of schoolchildren from near and far abroad - Active involvement of foreign students in bachelor's and master's degree programs (Russian and English-language programs) - Communication with Russian Houses and Embassies of the Russian Federation - Communication with the MIPT faculties for the approval of foreign applicants for bachelor's and master's degree programs (organization of interviews with candidates, preparation of candidates for communication with program managers) - Preparation of materials for international educational exhibitions (including recording and editing videos with subtitles) - Participation in the implementation of the project "MIPT Open Day" for foreign listeners on YouTube Show less

Customer Assistant Kiehl's Russia

• Aug 2016 - Jan 2020

- Customer service at retail outlets - Leadership of the project on mentoring and coaching the consultants - Responsibility for the fulfillment and over-fulfillment of commercial goals and sales plans - Adaptation of new employees in Moscow and the regions (remotely) - Staff work control, staff selection, training and motivation - KPI analysis of employee indicators - Participation in the attestation of employees - Customer service at retail outlets - Leadership of the project on mentoring and coaching the consultants - Responsibility for the fulfillment and over-fulfillment of commercial goals and sales plans - Adaptation of new employees in Moscow and the regions (remotely) - Staff work control, staff selection, training and motivation - KPI analysis of employee indicators - Participation in the attestation of employees

Sales Manager

• Dec 2015 - Aug 2016

- Working with clients (CRM calls: hot and cold calls) - B2B - Find new clients for paid placement on the website Pulsecen.ru - Negotiations with top officials of companies, marketers Achievements: - For 3 months of work, several large deals were concluded for placement on the Pulse of Prices trading platform. There were also successful negotiations on the annual award "Iron Hundred 2016" with the company that became a partner of the award. - Work with new media holding employees after 3 months of work, staff adaptation Show less

Corporate Client Manager

• Feb 2015 - Jun 2015

- Creation, maintenance and development of the customer base (working with hot and cold bases) - Development of a work strategy, planning of activities for the development of sales volumes - Quarterly monitoring of competitor activity (analysis of products, prices, special offers) - Work with the teaching staff, search for new promising coaches - Quality control of the training (questionnaire, personal negotiations with the customer after the training) - Control of accounts receivable and ensuring the safety of documentation on paper and in electronic form Show less

Shop Assistant

• Mar 2012 - Feb 2015

- Customer service in the sales area, fitting room and at the checkout - Work on the delivery of goods - Work with internal documentation (help to the manager) - Weekly work with reports - Work as a visual decorator (window dressing and sales area, work with POS materials, work with price tags, etc.) - Training of new store staff - Customer service in the sales area, fitting room and at the checkout - Work on the delivery of goods - Work with internal documentation (help to the manager) - Weekly work with reports - Work as a visual decorator (window dressing and sales area, work with POS materials, work with price tags, etc.) - Training of new store staff