Valerie McKenzie
Assistant to General Manager at TownePlace Suites by Marriott- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
Spanish Limited working proficiency
Topline Score
Bio
Experience
-
-
Assistant to General Manager
-
Oct 2019 - Present
-
-
-
-
Sales Coordinator
-
Sep 2018 - Oct 2019
-
-
Front Desk Associate
-
Apr 2016 - Sep 2018
-
-
-
-
Guest Service Representative
-
Apr 2015 - Mar 2016
-Answer telephone calls-Greet arriving guests, assign rooms, issue keys and ascertain guest payment and billing information-Answer guest requests for assistance and coordinate with housekeeping and management to fulfill guest requests-Provide guests with access to hotel services,forward in-room meal requests and ensure that mail, faxes and packages are delivered in a timely manner-Also serve as concierge, assisting guests with ground transportation, restaurant or entertainment… -Answer telephone calls-Greet arriving guests, assign rooms, issue keys and ascertain guest payment and billing information-Answer guest requests for assistance and coordinate with housekeeping and management to fulfill guest requests-Provide guests with access to hotel services,forward in-room meal requests and ensure that mail, faxes and packages are delivered in a timely manner-Also serve as concierge, assisting guests with ground transportation, restaurant or entertainment reservations and providing other information about the property and area-Responsible for maintaining a cash drawer, preparing bank deposits and posting charges for items that guests may order or use during their stay. Upon checkout, calculate the guest's final bill and collect payments.-Serve as Players Club Representative by enrolling guests into the Players Club-Keep guests informed on their gaming activity and earnings-Educate guests on new events and games within the Players Club Show more Show less
-
-
-
-
Special Events Intern
-
Mar 2015 - May 2015
• Prospecting clients for future business• Participated in setting up for special events• Assisted in administrative duties
-
-
-
-
Sales Floor Trainer
-
Dec 2006 - Apr 2015
-
-
Human Resources Team Member
-
Jun 2014 - Feb 2015
-
-
-
-
Intern
-
Oct 2013 - Apr 2014
• Market and promote venue for special events through a variety of social media websites • Managed all social media; Twitter, Yelp, Facebook, Instagram.• Assisted in managing banquets and events from sales through day-of execution• Served as ambassador to UNLV through launch of innovative Blue U Program
-
-
Education
-
University of Nevada-Las Vegas
-
City College of San Francisco
-
City College of San Francisco