Experience

TAMPA HOUSING AUTHORITY

• United States
• Government Administration
• 1 - 100 Employee

• Human Resources Administrative Assistant

  • Feb 2023 - Present

  Administrator of the Calendar, working with termination and eviction process. Informal Hearings, creating meeting, using Yardi for storage client information and working with the property managers. Administrator of the Calendar, working with termination and eviction process. Informal Hearings, creating meeting, using Yardi for storage client information and working with the property managers.



MCI

• Industrial Machinery Manufacturing

• Human Resources Assistant

  • Jan 2021 - Nov 2022

  Supported employees and managers with day-to-day questions, needs and inquires about their positions. Explain company personnel policies, benefits and procedures to employees or job applicants. Reviewed human resources paperwork for accuracy and completeness by verifying, collecting and correcting additional data. Prepared and set up for new employee orientations. Updating information and do the preparations for hiring process. Supported employees and managers with day-to-day questions, needs and inquires about their positions. Explain company personnel policies, benefits and procedures to employees or job applicants. Reviewed human resources paperwork for accuracy and completeness by verifying, collecting and correcting additional data. Prepared and set up for new employee orientations. Updating information and do the preparations for hiring process.



Activus Connect

• United States
• Outsourcing and Offshoring Consulting
• 200 - 300 Employee

• Customer Service Representative

  • May 2020 - Nov 2020

  Communicated with clients over various platforms such as phone, email, web portal and chat. Updated account with customers. Answered inbound and outbound calls to greet and assist customers. Resolved customer questions, applications, complaints and issues providing solutions. Documented detail notes in CRM system. Handled escalated callers to reach positive outcomes. Communicated with clients over various platforms such as phone, email, web portal and chat. Updated account with customers. Answered inbound and outbound calls to greet and assist customers. Resolved customer questions, applications, complaints and issues providing solutions. Documented detail notes in CRM system. Handled escalated callers to reach positive outcomes.