QA Specialist

• Mar 2021 - Present

QA Sr. Associate

• May 2019 - Feb 2021

2019 – 2021FEI SystemsQuality Assurance/Quality Control Test Specialist• Quality Assurance/Quality Control Test Specialist for CMS LTSS, WaMS and Carity projects.• Quality Assurance/Quality Control Test Specialist and project coordinator for CMS Care, Compare and Provider Data Catalog project.• Decompose requirements/acceptance criteria to understand testing needs and objectives to create detailed test plans ad test cases for functional and regression test execution • Backend testing for data validation • Executing tests, UI testing, smoke testing, regression testing, creating ‘mock’ data for testing scenarios in multiple testing environments• Deploy builds into appropriate testing environments • Testing in Pre-Production environment prior to monthly Production releases • Provide post deployment smoke testing/support for each monthly release • Documenting test results, entering defects/bugs, working with developers for resolution • Collaboration with team by participating in Daily Scrum meetings, Iteration planning, sprint planning, backlog refinement, team retrospectives, troubleshooting and providing demonstrations of work

Team Lead

• Aug 2017 - May 2019

• Deployment Coordination, Release Management and Configuration Management Team for CMS HCQIS Lines of Business; Hospital Quality Reporting (HQR), Physicians Quality Reporting (PQRS), Quality Improvement Organizations (QIO) and End Stage Renal Disease Quality Reporting Systems (EQRS) and Enterprise Services, Independent Validation and Verification (IV&V)• Coordinated and scheduled all systems deployment activity between IV&V Testing allocated servers and Infrastructure Release/ Configuration Management/ Deployment Engineer Team• Daily deployment coordination for all HCQIS software applications. Scheduled all IV&V Environment activity for 3-tiered Infrastructure, including but not limited to, database upgrades, middleware engineering tasks, network configuration changes, UNIX and Solaris server activity for Software Upgrades and Emergency Maintenance• Monitored and ensured all IV&V applications are in ready status for uninterrupted testing• Managed system outage communication to IV&V team. Participate in troubleshooting throughout 3-tiered infrastructure• Coordinate and Conduct initial post deployment smoke/functional testing using a combination of manual testing and automated test scripts using HP Application Lifecycle Management (ALM)• Compile and distribute HIVVS Master Testing Schedules and Dashboard Timelines for major contract deliverables• Attend Daily stand-up meetings and weekly status calls for all lines of business• Supervise and coordinate post-task testing for HCQIS Monthly Maintenance Weekend• Forecasted and scheduled complex Integrated Systems for Enterprise Solutions using various software development methodologies; specializing in identifying and resolving scheduling conflicts

Deployment/Scheduling Coordinator

• 2011 - 2014

• Coordinated and scheduled software application deployments into multiple testing environments• Verified/mitigated any conflicts, interdependencies or shared applications prior to any deployment or environment tasks• Performed post deployment/post task smoke testing and functional testing using a combination of manual testing and automated test scripts using HP Application Lifecycle Management (ALM) prior to releasing environment to testing teams• Attend Daily stand-up meetings and weekly status calls for all lines of business• Conduct daily deployment coordination for all business applications• Assist with tracking and coordinating Independent Validation and Verification (IV&V) testing schedules• Point of contact to report and track defects via Remedy Ticketing system• Primary point of contact between V&V and Release Management, middleware and DBA teams• Coordinated and tested after each monthly environment maintenance task. Mitigated any issues prior to releasing environments to testing teams

V&V Test Specialist

• 2009 - 2011

• V&V Software Testing for CMS HCQIS Contract for the following Lines of Business: Hospital Quality Reporting (HQR), End Stage Renal Disease (ESRD), Quality Improvement Organization (QIO), Enterprise Services and Data Referrals• Analyzed Business Requirements, Technical Specifications, and Database Documents for test case writing• All Testing activity tracked, monitored and performed in HP Quality Center Application, including test cases and defects • Performed automated testing with HP Quick Test Pro• Logged and maintained defects using H P Quality Center• Actively involved in test plan development, test case development, test case execution, test results analysis, and defect reporting• Supported managers in managing, tracking & monitoring documentation• Provided detailed feedback to development team• Performed regression testing and system checkout

Systems Software Engineer

• 2004 - 2009

• Program and modify software for large telephone and voicemail systems for systems throughout multiple counties in Virginia, INOVA hospitals and Loudoun County Public Schools• Implement programming software enhancements to existing systems• Provide and implement test plans and procedures for customer applications• Provide on line support with clients, working remotely answering questions and repairing technical problems• Provide status reports of project dates and interact with on-site contacts to meet contract deadlines• Awarded with providing superior customer service and work quality while demonstrating attention to detail, flexibility and innovation in resolving problems• Increased productivity and performance of installations by establishing standard processes, checklists and creatively managing job assignments• Effectively interfaced and managed multiple vendors ensuring performance fulfills corporate requirements• Excellent in multi-task projects, strong follow-up and commitment to completing assignments• Perform project management and project coordination activities to meet customer requirements and deadlines• Consult and provide solutions for product integration within the client’s environment