Experience

Fidelity TalentSource

• United States
• Staffing and Recruiting
• 100 - 200 Employee

• Human Resources Associate

  • Jun 2022 - Present

  • Notifying close contacts of exposure to positive associates of COVID-19 through email and the Everbridge platform • Entering and reporting data through ServiceNow platform • Educating close contacts and positive associates of COVID-19 guidelines through email, Teams and phone conversations as well as answering general questions • Completing other human resources tasks as assigned • Notifying close contacts of exposure to positive associates of COVID-19 through email and the Everbridge platform • Entering and reporting data through ServiceNow platform • Educating close contacts and positive associates of COVID-19 guidelines through email, Teams and phone conversations as well as answering general questions • Completing other human resources tasks as assigned



Florida Health

• United States
• Government Administration
• 700 & Above Employee

• OPS Biological Scientist IV (Contact Tracer Team Lead)

  • Sep 2020 - Nov 2021

  • Conducted COVID-19 case investigations, contact tracing and provided CDC guidelines and assistance resources to clients through phone and email communications • Entered and reported interview responses into secure department database • Served as a team leader; trained 11 team members, organized and led weekly meetings, reviewed and approved team member schedules and time sheets and reported team's weekly productivity • Conducted COVID-19 case investigations, contact tracing and provided CDC guidelines and assistance resources to clients through phone and email communications • Entered and reported interview responses into secure department database • Served as a team leader; trained 11 team members, organized and led weekly meetings, reviewed and approved team member schedules and time sheets and reported team's weekly productivity



Starbucks

• United States
• Retail
• 700 & Above Employee

• Shift Supervisor

  • Sep 2016 - Sep 2020

  • Prioritized customer service and store cleanliness • Trained new and existing employees • Created and conducted training schedules for new hires • Placed orders and received and verified safe deliveries • Conducted food and store safety audits • Performed weekly and monthly product inventory • Prioritized customer service and store cleanliness • Trained new and existing employees • Created and conducted training schedules for new hires • Placed orders and received and verified safe deliveries • Conducted food and store safety audits • Performed weekly and monthly product inventory



Florida Department of Agriculture and Consumer Services

• United States
• Government Administration
• 700 & Above Employee

• Sanitation and Safety Specialist

  • Jul 2019 - Dec 2019

  • Completed primary FDA food safety training courses, FEMA training courses and 2009 Food Code based Laws and Rules course and examination • Conducted initial, routine, consumer complaint and re-inspection regulatory inspections of food establishments • Prepared, typed and explained violations and citations noted during inspections to food establishment management • Collected food samples and prepared reports for laboratory testing • Completed daily activity reports, travel and expense vouchers, time sheets, and inspection management system reports Show less



Amaize

• Miami, Florida, United States

• Assistant Manager

  • Jun 2018 - Oct 2018

  • Prioritizing customer service and store cleanliness • Hired, trained and coached new and existing team members • Built weekly schedules for shift supervisors and team members • Built weekly time sheets for team member payroll • Placed orders, conducted inventory and received safe deliveries • Conducted food safety and financial audits • Trouble-shooting restaurant equipment • Prioritizing customer service and store cleanliness • Hired, trained and coached new and existing team members • Built weekly schedules for shift supervisors and team members • Built weekly time sheets for team member payroll • Placed orders, conducted inventory and received safe deliveries • Conducted food safety and financial audits • Trouble-shooting restaurant equipment



Lan Pan Asian Café

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Hostess

  • Jul 2011 - Dec 2017

  • Focused on attending to customers in a timely and polite manner • Trained new employees • Placed orders, conducted weekly and monthly and received safe food products • Maintained quality standards, seeking new ways to improve customer service and quickly and effectively solve customer challenges • Worked closely with delivery services such as; EAT24, GrubHub and ChowNow • Focused on attending to customers in a timely and polite manner • Trained new employees • Placed orders, conducted weekly and monthly and received safe food products • Maintained quality standards, seeking new ways to improve customer service and quickly and effectively solve customer challenges • Worked closely with delivery services such as; EAT24, GrubHub and ChowNow