Experience

University of Colorado Anschutz Medical Campus

• United States
• Higher Education
• 700 & Above Employee

• Patient Intake/Scheduling Assistant

  • Jul 2021 - Present



UCHealth

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Scheduler

  • May 2017 - Jun 2021

  • Schedule clinic visits and procedures• Modify doctor’s schedules and upload the on call schedules• Answer phones, transfer calls and send triages to medical staff• Mail, fax and email documents• Enter demographics and referrals into EPIC • Schedule clinic visits and procedures• Modify doctor’s schedules and upload the on call schedules• Answer phones, transfer calls and send triages to medical staff• Mail, fax and email documents• Enter demographics and referrals into EPIC



UCHealth Broomfield Hospital

• Patient Access Lead

  • Aug 2015 - Aug 2017

  • Interviewed, trained and scheduled employees• Perform monthly front office meetings• Made sure daily transaction paperwork balanced and filed end of month paperwork• Uploaded medical records, enter patient demographics and insurance into EPIC • Interviewed, trained and scheduled employees• Perform monthly front office meetings• Made sure daily transaction paperwork balanced and filed end of month paperwork• Uploaded medical records, enter patient demographics and insurance into EPIC



ZStop

• Store Manager

  • Jan 2013 - Sep 2015

  • Interviewed, hired, trained and terminated employees• Supervised employees, scheduled staff and performed yearly appraisals and performance reviews• Worked closely with vendors to make decisions in product ordering; tracked inventory and sales• Enter accounting information into database and performed end of month paperwork • Interviewed, hired, trained and terminated employees• Supervised employees, scheduled staff and performed yearly appraisals and performance reviews• Worked closely with vendors to make decisions in product ordering; tracked inventory and sales• Enter accounting information into database and performed end of month paperwork



State of Colorado

• United States
• Government Administration
• 700 & Above Employee

• Examiner I

  • Jul 2011 - Jan 2013

  • Work closely with the general public• Ensure the confidentiality of sensitive information• Examine documents and validate their authenticity• Input information into the database• Administer eye and written exams• Greet customers, answer phones, and direct calls at the front desk• Perform cashier duties

• Client Care Aide II

  • Dec 2008 - Jul 2011

  • Worked with adults who had developmental disabilities• Followed HIPAA regulations• Tracked behaviors and entered data• Entered program progress in our system• Intervened using the Colorado Approved Intervention Techniques (C.A.I.T) when needed in order to ensure the safety of both the residents and staff• Perform tube feedings and other treatments as needed



Bear Creek Nursing and Rehabilitation Center

• CNA

  • Sep 2008 - Apr 2011

  • Assisted residents with ADLs (Activities of Daily Living)• Ensured each residents’ needs were met and exceeded• Document any changes in residents• Collected samples for testing• Took vital signs• Treated each resident with the highest level of respect • Assisted residents with ADLs (Activities of Daily Living)• Ensured each residents’ needs were met and exceeded• Document any changes in residents• Collected samples for testing• Took vital signs• Treated each resident with the highest level of respect



Contractor at Sun Microsystems

• Tier 1 Helpdesk

  • Feb 2008 - Dec 2008

  • Acted as a liaison between IBM and field technicians• Created work orders• Dispatched field technicians• Entered new data• Transferred data from the old system to the new one • Acted as a liaison between IBM and field technicians• Created work orders• Dispatched field technicians• Entered new data• Transferred data from the old system to the new one



WireOne Communications

• Collaborations Specialist

  • Aug 2007 - Feb 2008

  • Booked reservations for over 140 FedEx Kinko’s video conferencing rooms• Resolved minor conference issues • Booked reservations for over 140 FedEx Kinko’s video conferencing rooms• Resolved minor conference issues



Contractor at IBM

• IT Support

  • Oct 2006 - Aug 2007

  • Supported over 200 accounts through IBM Services Connection• IT support for DISA (Defense Information Systems Agency)• Created tickets for MSS, CSE and CWS• Created IDs, passwords, and accounts for new customers • Supported over 200 accounts through IBM Services Connection• IT support for DISA (Defense Information Systems Agency)• Created tickets for MSS, CSE and CWS• Created IDs, passwords, and accounts for new customers



Macy's

• United States
• Retail
• 700 & Above Employee

• Sheseido Counter Manager

  • Nov 2005 - Oct 2006

  • Supervised the employees at the counter• Kept track of sales goals and productivity• Ordered products, testers, and supplies• Organized events and performed makeovers • Supervised the employees at the counter• Kept track of sales goals and productivity• Ordered products, testers, and supplies• Organized events and performed makeovers



Fascinations

• Trainer

  • Feb 2005 - Nov 2005

  • Performed managerial duties• Trained all new employees on policies and procedures, products, and registers• Ensure the customers were satisfied with their experience and resolved problems• Monitored the security cameras• Closed the store at night, counted out the registers, secured the cash and set the alarms • Performed managerial duties• Trained all new employees on policies and procedures, products, and registers• Ensure the customers were satisfied with their experience and resolved problems• Monitored the security cameras• Closed the store at night, counted out the registers, secured the cash and set the alarms



AMERICAN EAGLE OUTFITTERS INC.

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Jul 2004 - Feb 2005

  • Organized store and set up displays• Performed cashier duties• Assisted customers in finding products • Organized store and set up displays• Performed cashier duties• Assisted customers in finding products