Experience

Orange Business Services

• France
• IT Services and IT Consulting
• 700 & Above Employee

• Customer Service Manager

  • Feb 2001 - Present

  Organizational skills.Business relationshipUnderstanding of needs.Documenting standards.FlexibleSelf-motivatedCommunicativeDetail-orientedTeam spiritITIL Expert® v3 2018ITIL V2-V3 Bridge 2009ITIL V2 Foundation 2008 Organizational skills.Business relationshipUnderstanding of needs.Documenting standards.FlexibleSelf-motivatedCommunicativeDetail-orientedTeam spiritITIL Expert® v3 2018ITIL V2-V3 Bridge 2009ITIL V2 Foundation 2008



SITA

• Switzerland
• IT Services and IT Consulting
• 700 & Above Employee

• Helpdesk agent & supervisor

  • 1994 - 2001



SOLAR PRESS

• Sales Assistant

  • 1992 - 1994

  Solar press, a printing company in Direct Marketing, based in Chicago, had a production plant of card packs and printed foil wraps in Aalst, Belgium. It was closed down to move to Eastern Europe. Solar press, a printing company in Direct Marketing, based in Chicago, had a production plant of card packs and printed foil wraps in Aalst, Belgium. It was closed down to move to Eastern Europe.