Valerie Murphy

Quality Manager for MS Global at SIX Payment Services
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Contact Information
us****@****om
(386) 825-5501
Location
Zurich, Switzerland, CH
Languages
  • German -

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5.0

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Valerie is a focused relationship manager who keeps the customer at the center of everything she does. Dedicated and tenacious in her approach, Valerie continually goes above and beyond the call of duty to ensure customer satisfaction is delivered. Valerie’s experience in managing a dedicated international client base spanning multiple business sectors such as finance, professional services, logistics and manufacturing enables her to effectively manage a huge diversity of customers and customer scenarios. I have no hesitation in recommending Valerie for any sales and business development team that is looking to drive new business while maintaining satisfaction with existing customers.

Valerie is a great example of what an Relationship Manager should be. She is open/honest with what she can and cannot do, follows through on commitments, responds to customer needs , listens to ways to improve the service and always delivers. Primarily Valerie is incredibly hard working and it was a very positive experience working with her.

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Credentials

  • Diploma in Management Studies, Dublin Business School,
    Degree in interior Architecture, Griffith College, Dublin Ireland

Experience

    • Switzerland
    • Financial Services
    • 300 - 400 Employee
    • Quality Manager for MS Global
      • Jan 2019 - Present

    • Switzerland
    • Financial Services
    • 700 & Above Employee
    • Senior Process Specialist
      • Aug 2017 - Jan 2019

    • Head Key Account Support Specialists Payment Services
      • Dec 2015 - Aug 2017

    • United Kingdom
    • Telecommunications
    • 700 & Above Employee
    • Customer Service & Contract Manager
      • Jul 2014 - Nov 2015

    • Customer Service Team Manager
      • Aug 2013 - Jul 2014

    • Customer Service Team Manager
      • May 2012 - Aug 2013

    • Business Relations Manager
      • Jan 2011 - May 2012

    • Front Desk Manager
      • Dec 2009 - Dec 2010

    • Internal Sales & Office Adminstrator
      • Nov 2004 - Dec 2009

    • Germany
    • Appliances, Electrical, and Electronics Manufacturing
    • 700 & Above Employee
    • Sales Executive
      • Dec 2000 - Sep 2004

    • Italy
    • Industrial Machinery Manufacturing
    • 700 & Above Employee
    • Import/Export & Purchasing Manager
      • 1999 - 2000

    • Transportation, Logistics, Supply Chain and Storage
    • 100 - 200 Employee
    • Internal sales coordinator
      • 1992 - 1998

Education

  • Griffith College Dublin
    2:1 Degree, Interior Design & Architecture
    2003 - 2008
  • Dublin Business School
    Diploma, Management Studies
    2003 - 2004

Community

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