Experience

Delta Dental of Tennessee

• United States
• Insurance
• 1 - 100 Employee

• Customer Service Representative

  • Jun 2017 - Present



EAST SIDE SMILES

• Nashville, Tn

• Office Administrator

  • Feb 2016 - Mar 2017

  Responsible for all administrative duties which include but are not limited to: patient accounts, discussing treatment plans and financial arrangements, managing the practice schedule, verifying insurance benefits, predetermination's, dental billing, filing claims and resolving denied EOB's, managing account ledgers, posting payments, managing email correspondences, and running end of day reports. Using Eaglesoft, Schick, Excel, and Microsoft Word software. Responsible for all administrative duties which include but are not limited to: patient accounts, discussing treatment plans and financial arrangements, managing the practice schedule, verifying insurance benefits, predetermination's, dental billing, filing claims and resolving denied EOB's, managing account ledgers, posting payments, managing email correspondences, and running end of day reports. Using Eaglesoft, Schick, Excel, and Microsoft Word software.



Dr. Richard Gaw DDS

• Nashville, TN

• Office Administrator

  • Feb 2014 - Feb 2016

  Responsible for all administrative duties which include but are not limited to patient accounts regarding scheduling appointments, filing and resolving insurance claims, managing account ledgers, posting payments, and sending statements/collections. Other duties are preparing deposits and payroll, interviewing for possible future employees, design and analysis of daily reports for collection, production, and office goals. Management of office inventory and occasional marketing for the practice. Using Dentrix, Schick, Excel, and Microsoft Word software. Show less



Dr. Paul Kellum DDS

• Destin/Fort Walton Beach, Florida Area

• Office Administrator

  • Mar 2013 - Feb 2014

  -All administrative duties, scheduling, managing patient accounts, preparing and presenting treatment plans, filing and collecting insurance payments, design and analysis of daily reports and electronic banking deposit for the practice. Interviewed for possible future employees. Worked with Practice Works software. -All administrative duties, scheduling, managing patient accounts, preparing and presenting treatment plans, filing and collecting insurance payments, design and analysis of daily reports and electronic banking deposit for the practice. Interviewed for possible future employees. Worked with Practice Works software.



Germantown Dental Group

• Medical Practices
• 1 - 100 Employee

• Certified Dental Assistant

  • Aug 1998 - Feb 2013

  -Registered and Certified lead dental assistant for a large cosmetic practice of three doctors. Assisted in all areas of general, cosmetic, periodontal, and sedation dentistry. Responsible for office inventory of all dental supplies and worked directly with sales reps and distributors. Dentrix, Sidexis, Patterson Imaging Digital software, and product ordering with Patterson eMAGINE. -Registered and Certified lead dental assistant for a large cosmetic practice of three doctors. Assisted in all areas of general, cosmetic, periodontal, and sedation dentistry. Responsible for office inventory of all dental supplies and worked directly with sales reps and distributors. Dentrix, Sidexis, Patterson Imaging Digital software, and product ordering with Patterson eMAGINE.



Kele, Inc.

• United States
• Automation Machinery Manufacturing
• 100 - 200 Employee

• Mail Clerk

  • Jan 1998 - Aug 1998



The Black Eyed Pea

• Bartlett, TN

• Hostess

  • Jun 1995 - Dec 1997