Valerie Midkiff

Sr Service Coordinator/Assistant Ops at Petroleum Management, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Ellicott City, Maryland, United States, US

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Experience

    • United States
    • Environmental Services
    • 1 - 100 Employee
    • Sr Service Coordinator/Assistant Ops
      • Apr 2019 - Present

      Happily attending to the following responsibilities: Integration, maintenance, & development of In-House web based portal. Maintaining service scheduling for Construction, Field Services & Roll Off divisions. Customer relations, Data entry for all divisions, GPS reporting, Tech support, Employee relations, & much more... Happily attending to the following responsibilities: Integration, maintenance, & development of In-House web based portal. Maintaining service scheduling for Construction, Field Services & Roll Off divisions. Customer relations, Data entry for all divisions, GPS reporting, Tech support, Employee relations, & much more...

    • United States
    • Transportation, Logistics, Supply Chain and Storage
    • 200 - 300 Employee
    • Sr Billing Supervisor
      • Dec 2015 - Jun 2017

      Managed small staff of billing specialists for weekly/monthly reporting. In addition to managing staff, also performed the auditing for high volume customers within a .01% accuracy rate. Ensured the highest level of customer service for clients I audited as well as the team I was responsible for. Managed small staff of billing specialists for weekly/monthly reporting. In addition to managing staff, also performed the auditing for high volume customers within a .01% accuracy rate. Ensured the highest level of customer service for clients I audited as well as the team I was responsible for.

    • Billing Specialist
      • Jun 2012 - Dec 2015

      Moved from dispatch office to run auditing and billing for the company. With one other employee, audited all jobs for the company prepared invoices for daily/weekly/monthly submission to clients. Answered billing inquiries from clients to resolve outstanding issues to ensure collection of amounts owed.

    • Lead Dispatcher
      • Jun 2011 - Jun 2012

    • United States
    • Transportation, Logistics, Supply Chain and Storage
    • 200 - 300 Employee
    • Lead Dispatcher
      • Mar 2010 - Jun 2011

      Lead dispatcher for MD & DE areas. Created daily reports. Completed daily auditing for largest pharmaceutical company in the region. Liaison between pharmacy & company. Lead dispatcher for MD & DE areas. Created daily reports. Completed daily auditing for largest pharmaceutical company in the region. Liaison between pharmacy & company.

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