Valerie Knapp

Senior IT Consultant at Actonic GmbH
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Padova (Padua) Metropolitan Area, IT
Languages
  • English Native or bilingual proficiency
  • Italian Full professional proficiency
  • German Elementary proficiency

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Valerie is an experienced Project Manager, excellent at people management, conflict resolution, tasking and workflow. She is adept at requirement gathering and analysis, documentation and record keeping, as well as running working groups and providing user training. During my time working with Valerie, her abilities as a Project Manager provided measurable benefits and significant improvement to business processes.

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Credentials

  • ITIL Foundation Certificate in IT Service Management
    AXELOS Global Best Practice
    Apr, 2015
    - Nov, 2024
  • Girl Scout Gold Award
    Girl Scouts of the USA
    May, 2001
    - Nov, 2024
  • ACP-MJCP Atlassian Certified in Managing Jira Projects for Cloud
    Atlassian
    Dec, 2021
    - Nov, 2024
  • ACP-MJDP Atlassian Certified in Managing Jira Projects for Data Center
    Atlassian
    Oct, 2021
    - Nov, 2024
  • Atlassian Sales Professional
    Atlassian
    Sep, 2021
    - Nov, 2024
  • Atlassian Technical Sales Professional
    Atlassian
    Aug, 2021
    - Nov, 2024

Experience

  • Actonic GmbH
    • Germany
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior IT Consultant
      • Aug 2021 - Present

  • Dedagroup
    • Italy
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Enterprise Solution Consultant
      • Sep 2019 - Aug 2021

  • Private school
    • Italian language lessons
      • Jan 2019 - Jul 2019

  • University of Bath
    • United Kingdom
    • Higher Education
    • 700 & Above Employee
    • PGT (Postgraduate Taught) Admissions Business Systems Development Manager
      • Apr 2017 - Nov 2018

  • University of Bristol
    • United Kingdom
    • Higher Education
    • 700 & Above Employee
    • Implementation Officer
      • Apr 2016 - Apr 2017

  • Bath Spa University
    • United Kingdom
    • Higher Education
    • 700 & Above Employee
    • SITS Developer
      • Sep 2015 - Mar 2016

  • University of Bath
    • United Kingdom
    • Higher Education
    • 700 & Above Employee
    • Database Development Officer
      • Jul 2012 - Sep 2015

  • Bristol City Council
    • United Kingdom
    • Government Administration
    • 700 & Above Employee
    • Team Administrator
      • Sep 2007 - Jul 2012

  • Barnet Council
    • United Kingdom
    • Government Administration
    • 700 & Above Employee
    • Learning Resource Centre Manager
      • Oct 2006 - May 2007

  • Camp Fire Central Puget Sound
    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Environmental Education Program Manager
      • Sep 2005 - Aug 2006

Education

  • Western Illinois University
    Bachelors of Science, Ricreazione, parco e amministrazione del turismo
    2001 - 2005
  • Peoria Notre Dame High School
    High School Diploma, High School/Secondary Diplomas and Certificates
    1997 - 2001

Community

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