People & Culture Coordinator

• May 2023 - Present

People Operations Coordinator

• Mar 2021 - May 2023

Support business operations, people operations, and hiring for Vincit California. In 2021, Vincit USA was named to the Inc. 5000 Fastest-Growing Companies in America List. In 2020, the company ranked top-50 on the FAST Company’s Best Workplaces for Innovators list, and in 2019, Inc. Magazine listed Vincit USA among Best Workplaces in America. Support business operations, people operations, and hiring for Vincit California. In 2021, Vincit USA was named to the Inc. 5000 Fastest-Growing Companies in America List. In 2020, the company ranked top-50 on the FAST Company’s Best Workplaces for Innovators list, and in 2019, Inc. Magazine listed Vincit USA among Best Workplaces in America.

Receptionist

• Aug 2020 - Feb 2021

Community Assistant

• Aug 2019 - Aug 2020

1. Provide excellent customer service by answering inquiries, proactively anticipating needs, and providing alternatives to residents, parents, and on-campus partners 2. Collaborate with supervisors and colleagues to resolve complex and escalated situations and oversee safety and support for 1,441 residents within the community 3. Mitigate liability and business risk by safeguarding resident and guarantor information and adhering to internal guidelines 4. Educate community… Show more 1. Provide excellent customer service by answering inquiries, proactively anticipating needs, and providing alternatives to residents, parents, and on-campus partners 2. Collaborate with supervisors and colleagues to resolve complex and escalated situations and oversee safety and support for 1,441 residents within the community 3. Mitigate liability and business risk by safeguarding resident and guarantor information and adhering to internal guidelines 4. Educate community through resident life outreach programs and creation of insightful digital videos 5. Assist bookkeeper by processing and documenting payments from tenants 6. Awarded “Community Assistant of the Month” for October 2019

Sales Representative

• Apr 2017 - Aug 2020

1. Assisted patrons and students from diverse backgrounds by proactively greeting individuals, answering phone calls, and communicating with professional staff 2. Provided administrative support by scheduling appointments, working individually with patrons, money payment handling, processing data entry, and managing records and files 3. Oversaw dissemination of information and processing eligibility of new memberships and class enrollments 4. Participated in outreach events to… Show more 1. Assisted patrons and students from diverse backgrounds by proactively greeting individuals, answering phone calls, and communicating with professional staff 2. Provided administrative support by scheduling appointments, working individually with patrons, money payment handling, processing data entry, and managing records and files 3. Oversaw dissemination of information and processing eligibility of new memberships and class enrollments 4. Participated in outreach events to raise awareness and build rapport with student population 5. Prepared and supported collaborative event planning efforts of clients including HBO through “Pod Saves America” attracting capacity crowds and boosting revenues 6. Assist in management of team and train new members on procedural operations and regulations 7. Assist with interview and hiring process of new employees 8. Awarded "Employee of the Year" for 2017 year Show less 1. Assisted patrons and students from diverse backgrounds by proactively greeting individuals, answering phone calls, and communicating with professional staff 2. Provided administrative support by scheduling appointments, working individually with patrons, money payment handling, processing data entry, and managing records and files 3. Oversaw dissemination of information and processing eligibility of new memberships and class enrollments 4. Participated in outreach events to… Show more 1. Assisted patrons and students from diverse backgrounds by proactively greeting individuals, answering phone calls, and communicating with professional staff 2. Provided administrative support by scheduling appointments, working individually with patrons, money payment handling, processing data entry, and managing records and files 3. Oversaw dissemination of information and processing eligibility of new memberships and class enrollments 4. Participated in outreach events to raise awareness and build rapport with student population 5. Prepared and supported collaborative event planning efforts of clients including HBO through “Pod Saves America” attracting capacity crowds and boosting revenues 6. Assist in management of team and train new members on procedural operations and regulations 7. Assist with interview and hiring process of new employees 8. Awarded "Employee of the Year" for 2017 year Show less

Community Assistant

• Jun 2018 - Jun 2019

1. Delivered excellent customer service to residents by maintaining a positive attitude, anticipating and prioritizing needs, and crafting quality in a high-volume community center 2. Ensured product quality and work place environment meet the campus’ standards and guidelines 3. Worked closely with supervisor and co-workers, as a team, to provide success for the community 4. Managed on-site convenience store by maintaining stock and supplying perpetual inventory 1. Delivered excellent customer service to residents by maintaining a positive attitude, anticipating and prioritizing needs, and crafting quality in a high-volume community center 2. Ensured product quality and work place environment meet the campus’ standards and guidelines 3. Worked closely with supervisor and co-workers, as a team, to provide success for the community 4. Managed on-site convenience store by maintaining stock and supplying perpetual inventory