Experience

Groupe LDL - Formation Linguistique en Entreprise

• Canada
• Professional Training and Coaching
• 1 - 100 Employee

• English Second Language Teacher

  • Aug 2016 - Present

  I have been working as an ESL teacher at LDL since 2016. As a teacher, I manage my classes on a daily basis by well-preparing for my lessons according to students' levels and needs, and listening to their feedback and progress. I communicate their feedback to the project manager so as to ensure complete satisfaction and success for both the students and the company. I evaluate new students to determine the appropriate level to place them in, according to their knowledge of the language and guidelines set in place by LDL. I have also contributed in creating content for the advanced levels.



Maristes Valldemia

• 1 - 100 Employee

• English Language Assistant

  • Sep 2015 - Jun 2016

  I worked at Maristes Valldemia for the 2015-2016 school year as an English language assistant. My main tasks consisted in assisting the English teachers in preparing their classes, evaluations and exams. I coordinated conversation groups through various levels (ages 6-18), and oversaw language certification practice for students who wished to obtain their Cambridge language certificates for English and French. On occasion, I substituted at the school’s language academy, and regularly tutored both adults and children in English and French.



W Montreal Hotel

• Canada
• Hospitality
• 1 - 100 Employee

• Room Stylist

  • Mar 2013 - Sep 2015

  As a room stylist (commonly known as room attendant), I ensured top quality cleanliness of both guest rooms and hotel facilities on a timely basis, while prioritizing and respecting guest requests. I reported any observations concerning room and hotel cleanliness to management so as to uphold the W brand and image. Constant communication between guests and hotel staff was key to making sure our guests had a memorable experience and go above their expectations. I also coached new staff members about their responsibilities and hotel culture, so as to offer impeccable service to guests, and led the workers' union as vice-president for 8 months.



HOTEL DE LA MONTAGNE

• France
• Hospitality
• 1 - 100 Employee

• Housekeeper

  • Jun 2012 - Sep 2012

  As a housekeeper, I cleaned guest rooms on a daily basis and ensured they were fully satisfied with their service. I restocked their rooms with the proper amenities, and cleaned the employee areas at the end of my shift. I also worked in the laundry room and took care of guests' laundry when requested.



Village Vacances Valcartier

• Canada
• Travel Arrangements
• 1 - 100 Employee

• Food And Beverage Attendant

  • Jun 2006 - Mar 2012

  Seasonal job as a food and beverage attendant. I worked at different snack bars, according to the season, and as a server during banquets and various events. I did the weekly inventory and restocking of goods, as well as making sure the cash register was balanced at the end of the day.