Valerie E. Blackwell B.S. IT, Security Plus

Information Technology Help Desk Technician at St. Clair County
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Contact Information
us****@****om
(386) 825-5501
Location
Greater St. Louis

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Bio

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Credentials

  • CompTIA Security+ ce Certification
    CompTIA
    Jan, 2022
    - Oct, 2024

Experience

  • St. Clair County
    • St. Clair County, Illinois, United States
    • Information Technology Help Desk Technician
      • Apr 2021 - Present

      With sound technical and interpersonal skills , I support all government departments in St. Clair in various ways. Duties include configuring computer systems, diagnosing software problems, providing one on one tech support, troubleshooting network problems, testing new technologies, all with creating written documentation, requiring excellent written and verbal communication. With sound technical and interpersonal skills , I support all government departments in St. Clair in various ways. Duties include configuring computer systems, diagnosing software problems, providing one on one tech support, troubleshooting network problems, testing new technologies, all with creating written documentation, requiring excellent written and verbal communication.

  • Casablanca Salon & Spa Inc.
    • Fairview Heights, Illinois, United States
    • Former Small Business Owner / Cosmetology Industry Expert
      • Jan 2010 - Apr 2021

      • Built a loyal base of 100 customers by providing high-quality haircare services, listening to customer needs, staying up-to-date on current trends, and attending advanced-level training courses. • Built a loyal base of 100 customers by providing high-quality haircare services, listening to customer needs, staying up-to-date on current trends, and attending advanced-level training courses.

  • D&V CREATIONS SALON, Inc.
    • Greater St. Louis
    • Principle & Owner
      • Dec 2005 - Jan 2010

      • Directed all aspects of operations, growth, and profitability for this salon that included handling purchasing, vendor negotiations, inventory management, marketing, customer service, business planning, and pricing. • Directed all aspects of operations, growth, and profitability for this salon that included handling purchasing, vendor negotiations, inventory management, marketing, customer service, business planning, and pricing.

Education

  • Lindenwood University
    Bachelor of Science - BS, Computer Networking | Information Technology
    2017 - 2019
  • City of O'Fallon. Illinois
    Intership, Network and System Administration/Administrator
    2018 - 2019

Community

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