Lead Teacher

• Mar 2023 - Present

Operations Manager

• Nov 2022 - Dec 2022

● Implemented process improvement to optimize procedures for higher efficiency. ● Worked with customers, ensuring the provided services are tailored to each individual request ● Managed, supervised and improved operations daily ● Communicated with various nationals using English, Ukrainian, Russian and Mandarin languages. ● Reviewed operations reports to understand numbers and trends. ● Identified procedure or process changes required to improve performance and productivity. ● Identified and resolved unauthorized, unsafe or ineffective practices. Show less

English Second Language Teacher

• Jul 2019 - Jul 2022

● Teaching English to children of various age, level and background, ranging from early education to Elementary and Secondary students ● Providing VIP classes and preparing students for international university applications. ● Designing extracurricular activities and creating language immersive environment for students. ● Maintaining the order and creating an inclusive and encouraging environment in the classroom ● Teaching English to children of various age, level and background, ranging from early education to Elementary and Secondary students ● Providing VIP classes and preparing students for international university applications. ● Designing extracurricular activities and creating language immersive environment for students. ● Maintaining the order and creating an inclusive and encouraging environment in the classroom

English Second Language Teacher

• Jun 2021 - Sep 2021

● Teaching English to various age groups of students. ● Creating a diverse and inclusive environment for students. ● Delivering classes for students with different level and background. ● Lesson planning, conducting tests and events. ● Conducting advanced classes for Secondary students ● Teaching English to various age groups of students. ● Creating a diverse and inclusive environment for students. ● Delivering classes for students with different level and background. ● Lesson planning, conducting tests and events. ● Conducting advanced classes for Secondary students

English Second Language Teacher

• Nov 2017 - Jun 2019

● Delivered classes, including, but not limited to: English, Art, STEM and Phonics ● Planned and supervised various extracurricular activities, including field trips ● Delivered classes, including, but not limited to: English, Art, STEM and Phonics ● Planned and supervised various extracurricular activities, including field trips

Hostess

• Jan 2015 - Nov 2017

● Greet and welcome guests as they arrive at the location. ● Answer guest inquiries and provide information about the location and services. ● Maintain a clean and organized reception area, including restocking supplies and keeping the area tidy. ● Look after young visitors by providing child-friendly amenities, and ensuring their safety and comfort. ● Maintain a positive and friendly attitude towards guests, even during busy or stressful periods. ● Greet and welcome guests as they arrive at the location. ● Answer guest inquiries and provide information about the location and services. ● Maintain a clean and organized reception area, including restocking supplies and keeping the area tidy. ● Look after young visitors by providing child-friendly amenities, and ensuring their safety and comfort. ● Maintain a positive and friendly attitude towards guests, even during busy or stressful periods.

Teacher of Russian

• Dec 2016 - Jun 2017

● Teaching Russian to foreigners, primarily Chinese. ● Communicating and accommodating foreign visitors in English, Russian and Mandarin Chinese. ● Arranging and hosting sightseeing tours in Kyiv for foreigners. ● Teaching Russian to foreigners, primarily Chinese. ● Communicating and accommodating foreign visitors in English, Russian and Mandarin Chinese. ● Arranging and hosting sightseeing tours in Kyiv for foreigners.

Lifeguard

• Jun 2016 - Sep 2016

● Participating in summer “Work & Travel” program during my post-secondary education ● Communication with pool visitors ● Resolving conflict situations ● Providing safety of pool visitors ● Completing CPR course and obtaining a certificate ● Participating in summer “Work & Travel” program during my post-secondary education ● Communication with pool visitors ● Resolving conflict situations ● Providing safety of pool visitors ● Completing CPR course and obtaining a certificate

Translator

• Oct 2014 - Feb 2015

● Translation of English content into Ukrainian ● Cultural adaptation of content ● Correspondence with the editor ● Script Translation ● Translation of English content into Ukrainian ● Cultural adaptation of content ● Correspondence with the editor ● Script Translation