General Manager/Co-Owner

• Mar 2021 - Present

Twins Wine House established by Twin brothers. A business is based on rich family heritage of winemaking knowledge. Twins Wine House established by Twin brothers. A business is based on rich family heritage of winemaking knowledge.

Finance Management Trainee

• Jul 2019 - Jul 2021

Financial Analyst

• Aug 2017 - Jul 2019

Front of House team member

• Feb 2015 - Feb 2016

Exceptional customer service skills were required while managing orders at the till, on the floor and over the phone. Worked under pressure at busy times, effectively coordinated with a diverse team in a dynamic environment.Took leadership responsibility at the closure and opening of a restaurant on weekends. Successfully managed to balance part-time job, while reading my Masters degree. Exceptional customer service skills were required while managing orders at the till, on the floor and over the phone. Worked under pressure at busy times, effectively coordinated with a diverse team in a dynamic environment.Took leadership responsibility at the closure and opening of a restaurant on weekends. Successfully managed to balance part-time job, while reading my Masters degree.

E-commerce sales assistant (Temp)

• Nov 2015 - Dec 2015

Delivered a high level of B2B/B2C communication (written and verbal) skills, while processing orders. Competently coordinated within an organisation to ensure smooth operations, in a dynamic environment. Processed one of the highest value orders consequently, contributed to a company's increased sales and share price, by 12% and 10% respectively. Delivered a high level of B2B/B2C communication (written and verbal) skills, while processing orders. Competently coordinated within an organisation to ensure smooth operations, in a dynamic environment. Processed one of the highest value orders consequently, contributed to a company's increased sales and share price, by 12% and 10% respectively.

Student Ambassador

• Mar 2015 - Dec 2015

Referred more than 50 students to a company, by organising promotional activates on campus and at student accommodations. Used personal contacts to conduct successful e-mail campaign, targeted to student accommodations across the London, increased referrals by 40%. Wrote e-articles regarding student career development, used for social media and blogs. Referred more than 50 students to a company, by organising promotional activates on campus and at student accommodations. Used personal contacts to conduct successful e-mail campaign, targeted to student accommodations across the London, increased referrals by 40%. Wrote e-articles regarding student career development, used for social media and blogs.

Marketing Advisor

• Nov 2014 - Jan 2015

I took marketing intern role in my family business, helping a team with busy marketing activities. Specifically, I have carried out analyses of social media marketing and identified opportunities for development. Optimised FB page for company by introducing new activities a result increased customer engagement by 70% and doubled followers. Introduced innovative online sales application as a result online sales increased by 80%. Involved in PR activities and events, organised sponsorship of a high profile (VIP guest) event. Show less

Intern

• Sep 2014 - Oct 2014

Prioritised the relevant information for further research. Advanced my financial and analytical skills through data collection and interpretation. Gained valuable experience of working at a bureaucratic government organisation. Deepened my practical understanding of audit functions. Prioritised the relevant information for further research. Advanced my financial and analytical skills through data collection and interpretation. Gained valuable experience of working at a bureaucratic government organisation. Deepened my practical understanding of audit functions.

Co Founder

• Sep 2012 - Sep 2014

Demonstrated entrepreneurial mind state by developing a business idea into profitable reality, providing student cleaning service in the market. Solid businesses plan was prepared and presented to a Business School Mentors, who were convinced in a business opportunity. As a result of a successful marketing campaign, a company has acquired more than 1K likes on FB page within the first month. Similarly local media -"Jesmond local" published an article about "Maid in Jesmond". Successful implementation of a business plan covering financial strategies, lead to the profits within first few months of a start-up. Show less

Summer Internship

• Jul 2013 - Jul 2013

Increased awareness of the banking sector, improved understanding of the bank functions internally. Enhanced business communicational skills while attending meetings on SME department. Gained positive and valuable experience of being a part of an organisation. Increased awareness of the banking sector, improved understanding of the bank functions internally. Enhanced business communicational skills while attending meetings on SME department. Gained positive and valuable experience of being a part of an organisation.