Valeria Hmara

Client Success Manager at ITernal Group
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Contact Information
us****@****om
(386) 825-5501
Location
Warsaw, Mazowieckie, Poland, PL

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Bio

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Experience

    • Ukraine
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Client Success Manager
      • Mar 2021 - Present

      - Resolving administrative, legal, and financial matters of the clients- Monthly and quartal financial planning- Carrying out feedback sessions for the clients- Negotiation- Creating the proposals - Expanding the projects’ teams - Resolving administrative, legal, and financial matters of the clients- Monthly and quartal financial planning- Carrying out feedback sessions for the clients- Negotiation- Creating the proposals - Expanding the projects’ teams

    • Netherlands
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Business Development Manager
      • Jan 2020 - Feb 2021

      - Creating a sales strategy for the company- Control of the team's workload, providing a sufficient number of work hours for each specialist- Searching for leads on UpWork- Creating the proposals- Negotiation and agreements with customers- Account management - Creating a sales strategy for the company- Control of the team's workload, providing a sufficient number of work hours for each specialist- Searching for leads on UpWork- Creating the proposals- Negotiation and agreements with customers- Account management

    • Ukraine
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Business Development Manager
      • May 2019 - Jan 2020

      - Searching for leads on UpWork- Preparation of proposals for potential clients- Negotiations and agreements with customers- Collaboration with the teams of developers to provide customers with the full information about their projects- Account management - Searching for leads on UpWork- Preparation of proposals for potential clients- Negotiations and agreements with customers- Collaboration with the teams of developers to provide customers with the full information about their projects- Account management

    • Ukraine
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Business Development Manager
      • Nov 2018 - Apr 2019

      - Work with the freelance platforms- Searching for information about potential clients- Preparation of the proposals for potential clients- Negotiations with the customers- Work with the team of developers to provide customers with estimates and suggestions about their projects- Improvement of the company profiles on freelance platforms - Work with the freelance platforms- Searching for information about potential clients- Preparation of the proposals for potential clients- Negotiations with the customers- Work with the team of developers to provide customers with estimates and suggestions about their projects- Improvement of the company profiles on freelance platforms

    • Sales and Project Manager
      • Sep 2017 - Oct 2018

      - Work with potential clients and existing customers- Negotiations with customers- Providing potential clients with the proposals- B2B sales- Work with the team of SEO specialists, PPC Managers, SMM specialists, developers, and web designers- Distribution of tasks, setting up deadlines, monitoring of task performance - Organization of meetings- Elaboration of sales strategies and plans- Reporting and documentation - Work with potential clients and existing customers- Negotiations with customers- Providing potential clients with the proposals- B2B sales- Work with the team of SEO specialists, PPC Managers, SMM specialists, developers, and web designers- Distribution of tasks, setting up deadlines, monitoring of task performance - Organization of meetings- Elaboration of sales strategies and plans- Reporting and documentation

    • Sweden
    • Manufacturing
    • 700 & Above Employee
    • Company Representative
      • Aug 2015 - Jul 2017

      - Informing customers about the advantages of the brand- B2C sales- Carrying out of the promotions- Training of store staff- Monitoring the availability of goods- Work with an online database- Reporting - Informing customers about the advantages of the brand- B2C sales- Carrying out of the promotions- Training of store staff- Monitoring the availability of goods- Work with an online database- Reporting

Education

  • National Technical University "Kharkov Polytechnic Institute"
    Specialist, Computer-integrated technological processed of production
    2010 - 2016
  • Space Deer Anti-School of English
    -
  • A-Level IT School
    IT Sales
    -

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