Valeria Fasoli

Administration at Westwing Home & Living | Italy
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Contact Information
us****@****om
(386) 825-5501
Location
Milan, Lombardy, Italy, IT

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5.0

/5.0
/ Based on 2 ratings
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I worked with Valeria in Groupalia Italia, where I was in charge of analysis and reports for company. I was impressed by her organizational capabilities and communications skills. She also has a good analytical skills, and really interested in learn something new that exceed her competences. Valeria is a proactive contributor for a team, passionate with her work and always pleasant with her colleagues. Valeria is a brilliant person and really versatile worker and it’s a really pleasure work with her.

I had the opportunity to work with Valeria in the same company. She is a really hard worker, expert and reliable. She is also very resourcelful and open minded. I would recommend her as I think she can be great source and a to a more personal level she is breath of fresh air.

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Experience

    • Italy
    • Internet Publishing
    • 1 - 100 Employee
    • Administration
      • Oct 2018 - Present

    • Customer Care Specialist - Fraud operation
      • Oct 2014 - Present

      - Used bespoke and commercial tools to detect and prevent fraudulent transactions- Management and analysys of chargeback and claims data, in order to elaborate reports to define new fraud prevention strategies- Developing of new fraud risk indicators and monitoring of redundant fraud patterns- Assisting law enforcement and financial institutions with investigations.- Working between 300 and 400 flagged orders, daily maintaining low chargeback and false positive rates.

    • Customer Service
      • Jan 2014 - Sep 2014

    • Spain
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Customer Service - Italia -
      • Sep 2012 - Jan 2014

    • Italy
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Customer Service
      • Aug 2010 - Nov 2012

    • United States
    • Business Consulting and Services
    • 700 & Above Employee
    • Researcher
      • Nov 2007 - Aug 2010

Education

  • Università Cattolica del Sacro Cuore
    bachelor in psicholgy
    2004 - 2007

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