Experience

SendSafely

• United States
• Software Development
• 1 - 100 Employee

• Software Quality Assurance Engineer

  • Aug 2023 - Present



Bounteous

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Software QA Engineer

  • Mar 2022 - Jun 2023

  • Help develop successful web-based and mobile applications for the restaurant chains. • Write test cases based on Acceptance Criteria by using Gherkin format, data parameterization and dynamic data search approach witch help minimize the number of test cases and multiply test coverage • Identify test requirements from specifications, map test case requirements and design test plan and strategy to achieve sprint goals. • Analyze requirements and create test cases to cover “happy path scenarios’, “unhappy path scenarios” and edge cases. • Write, document, and maintain automated testing solutions and automated scripts and reduce by 40% QA effort during Regression and Functional testing to achieve a green build. • Integrate test automation into the CI/CD pipeline using Jenkins and increase the organization’s speed to market. • Create API testing library to perform REST testing in Postman, to reduce testing efforts by 30%. • Add load tests using JMeter to measure the performance of REST services , test a load for crucial business scenarios. • Analyze proxy API calls for debugging, and testing Web, mobile applications using Proxy man and Charles. • Increase test coverage for multiple devices by using SauceLabs, BrowserStack for testing simulators, when devices are not available. • Analyze Crashlytics logs to monitor in realtime crash reporter, prioritize, and report stability issues for increasing app quality. • Significantly improve product usability and accessibility by analyzing bug reports from Axe Dev tool , implement an action plan for improvement and decrease by 50% bug reports from third-party audits. • Improve QA team Onboarding members by 70% by creating Confluence pages, video instructions for testing Drupal CMS functionality. • Collaborated with cross-functional team members to provide feedback/statistics on the Scrum meetings. Show less



IN/OUT

• Los Angeles, California, United States

• QA Engineer

  • Jun 2019 - Feb 2022

  • Working in an Agile project related to testing new functionalities added to the company’s web and mobile applications. Working with the functionality of the application, such as the ability to create a personal account, create and modify songs playlist, play favorite songs, share information with friends through the application, the ability to use the application on different devices, etc. • Developed SQL-queries for data retrieving and database/backend testing to help isolate data loss, saves aborted transaction data and no unauthorized access to the information. • Performed Regression, Smoke, Functional, End-to-End testing, Grey Box testing using test suites, test cycles for each release cycle. • Isolated, replicated, and reported defects and verified defect fixes in Jira. Show less



ORTEK

• Ukraine

• HR Manager

  • Apr 2016 - Mar 2019

  • Collaborated with the Business Analysts and Developers team for updated existing functionality for searching and selecting candidates, resulting in faster recruitment of better - fitting candidates. • Developed new training programs on customer service and sales to increase customer satisfaction rate. According to industry’s best practice. • Created an onboarding program for new employees based on requirements for each department. • Developed a documentation which described principles of corporate culture and implemented it. • Collaborated with Stakeholders and Team Leads to identify a vision of project goals , objectives, risks and provides solutions and input for deliverables worked on by the team. • Determined KPIs for each department and was responsible for tracking and reporting on key metrics (deliverables, financials, duration, benefits) and communicating findings to program managers and senior management. Show less



TELECONTACT

• Ukraine
• Telecommunications
• 1 - 100 Employee

• Sales Supervisor

  • May 2012 - Mar 2016

  • Achieved team sales targets and KPIs • Organized and supervised the work of the team of up to 20 people; • Worked with company's software, was responsible for creating daily and monthly employee reports • Conducted motivational and educational training for the team • Achieved team sales targets and KPIs • Organized and supervised the work of the team of up to 20 people; • Worked with company's software, was responsible for creating daily and monthly employee reports • Conducted motivational and educational training for the team