Property Manager

• May 2021 - Present

Property Manager

• Sep 2020 - May 2021

• Management of 3-way shared facilities for 3 newly-built high-rise condominiums as well as townhouses including a shared 4-storey underground parking garage as well as maintenance of shared paving and landscaping.• Management of 2-way shared facilities for 2 mid-rise 30+ year old condominiums including a 3-storey parking garage as well as maintenance of paving and landscaping.• Management of and repairs/upgrades for a distressed 30+ year old mid-rise condominium • Daily communication with management as well as Board members of 3 separate condominium towers • Daily communication with the Board of Directors of a mid-rise condominium as well as 2-way Shared Facilities Committees• Preparation for and presentation of monthly meetings with Board of Directors as well as 2 monthly meetings with shared facilities committees• Upgrading safety of the shared parking garage including installation of traffic lights, signs, cameras, lighting and intercom systems.• Ensuring fire watch protocol for 3 way shared facilities• Ensuring smoke control measures for 3 way shared facilities• Implementation of signage as well as Covid-19 protocol for 2-way shared facilities • Scoping work for, tendering and managing communication and completion for of 3 garage membrane replacement projects • Managing communication for and completion of a building envelope replacement project• Managing communication for and completion of a window as well as terrace/balconies replacement project• Arranging for filling of pot holes, ensuring curb accessibility as well as leveling of paving• Arranging for replacement of boilers• Arranging for generator system upgrade from diesel fuel to natural gas• Implementation of a 2-way shared amenities opening plan including a websites for contact tracing, amenities coordinators, proper sanitization etc.

Assistant Property Manager

• Nov 2019 - Sep 2020

• Daily communication with residents via email, condominium software (such as CondoCommunities), phone and personal interactions• Managing interactions with unruly residents • Enforcement of rules and by-laws of the condominium corporation• Communicating with accounts payables and arranging for payments to vendors• Overseeing interior and exterior lighting retrofitting projects and ensuring receipt of incentives• Arranging completion of smoke control measures• Co-Managing the condominium during Covid-19 pandemic: implementing new rules and measures, implementing new barriers and sanitizing stations, arranging amended orders for security and cleaning staff, ensuring health and safety of residents• Creating and implementing a phased opening plan for a condominium corporation• Attending and co-chairing Board of Director and in-person as well as virtual Annual General Meetings as well as Requisition Meetings• Arranging and attending reconciliation meetings with the Developer• Daily communication and reporting with the Board of Directors and the Property Manager• Communication and co-management of engineering work required for the four-pipe cooling system (including chiller and cooling tower)• Communication and co-management of engineering work required for a terrace and water feature retrofitting/remediation project• Communicating and arranging for building upgrades such as motion sensors, speed bumps, water fountains, security cameras, signs etc,• Engaging legal counsel against violators of corporation’s rules and unruly residents as well as other condominium related matters• Communicating and sending notices regarding arrears and collections of maintenance fee cheques• Co-managing Requests for Proposal and meetings with security companies• Implementation and distribution of new rules and by-laws

Investment Advisor

• Mar 2017 - Nov 2019

- Provided thorough analysis of the TSX markets - Recommended stocks to be added to or removed from the portfolio as well as justification/analysis- Executed trade orders and order entries for both Equities and Mutual Funds- Provided monthly, quarterly as well as annual reports and thorough explanation for performance - Provided thorough due diligence checks for applicants, both individual and corporate- Maintained consistent and detailed communication as well as assistance with the client base- Constructed detailed blotters and invoices on daily basis for corporate clients to whom we served as a clearing agent- Engaged in investment presentation for private investors as well as financial corporations - Primary lead for the marketing campaign for an alternative investment - Assisted in deal construction and execution in mining, cannabis and technology sectors

Financial Services Representative

• Nov 2015 - Mar 2017

• Lead and model legendary service at every customer interaction• Form new ways of reaching out to potential clients and peeking their interest• Demonstrate lobby leadership by providing exemplary customer interactions and front end support• Establish a strong connection with customers and continue to further build relationships• Identify customer’s investment risk tolerance, pinpoint appropriate investment options for clients and thoroughly explain each one• Create a strong case for each credit application and make appropriate recommendations• Thoroughly analyze each client’s portfolio, advise a new way(s) the client could benefit/improve • Establish/follow on potential leads to greater build future business• Detailed understanding of compliance, procedures and records keeping and account maintenance• Follow and comply with bank and industry codes of conduct and with securities laws and regulations• Further understanding of Administration Application

CSR

• Jul 2014 - Nov 2015

• Create and foster a cohesive team and promote a positive work environment • Complete customer transactions accurately and efficiently while adhering to policies and procedures without incurring any non-credit losses• Address and resolve customer concerns and problems effectively and satisfactorily by utilizing attention and sense of care and understanding• Advanced working knowledge of S3, C3 and Administration Application • Comprehension of the CSC desk procedures and responsibilities• Strive to achieve and exceed SR and LEI goals and recognize opportunities to deepen customer relationships by referring clients to sales team and financial partners

Office Clerk

• Mar 2009 - Jul 2014

• Cash Office, cashier and lane balancing using ACS software, • Communicating cash discrepancies to cashiers and front-end manager• Responsible for the completion and balancing of cash and sales using ISP• Preparing spreadsheets and submitting the balancing information• Calculating total payments received during a time period, reconciling this with total sales• Working at Customer Service developed a reputation for excellent customer satisfaction by resolving any customer problems or conflicts that may occur. Promote good customer relations• Closing and opening the OLG lottery, lottery balancing