Valentine Odoh
POS Support and Repair Executive at Netop Business Systems- Claim this Profile
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English Native or bilingual proficiency
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Igbo -
Topline Score
Bio
Experience
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Netop Business Systems
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IT Services and IT Consulting
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1 - 100 Employee
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POS Support and Repair Executive
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Aug 2021 - Present
Conferred with users, and conducted diagnostics to investigate and resolve problems and to provide technical assistance and support. Installation of App on the POS. POS repairs & maintenance Customer management and support Routine check and reporting. Conferred with users, and conducted diagnostics to investigate and resolve problems and to provide technical assistance and support. Installation of App on the POS. POS repairs & maintenance Customer management and support Routine check and reporting.
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Valkonnect Store
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Nigeria
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Wholesale
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UX/UI Product Designer / Digital Marketer
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Jan 2018 - Present
Conduct user research and evaluate user feedback Collaborating with product management and developers to define and implement innovative solutions for the product direction, visuals and experience. Create wireframes, storyboards, user flows, process flows and site maps to effectively communicate interaction and design ideas. Executing all visual design stages from concept to final hand-off to developing. Present and defend designs and key milestone deliverables to peers and executive level stakeholders Show less
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Callphone Limited
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Nigeria
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Financial Services
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1 - 100 Employee
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Digital Marketer / POS Support
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Feb 2018 - Jul 2020
I developed and monitored all online campaign budgets. Planned and managed the company social media platforms like Facebook, Twitter, blog, Google+, LinkedIn, Snapchat, Instagram, YouTube Interact with customers on a daily basis, responding to their questions and guiding them to the appropriate service Engaging PTSP for terminal configuration and deployment Preparation of dispatch documents for terminals Database management I developed and monitored all online campaign budgets. Planned and managed the company social media platforms like Facebook, Twitter, blog, Google+, LinkedIn, Snapchat, Instagram, YouTube Interact with customers on a daily basis, responding to their questions and guiding them to the appropriate service Engaging PTSP for terminal configuration and deployment Preparation of dispatch documents for terminals Database management
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CWG PLC
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Nigeria
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Information Technology & Services
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300 - 400 Employee
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Senior Marketing Communications Executive
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Jun 2012 - Nov 2015
Developed marketing plans and budgets for OEM product exhibition events Planned, developed and implemented effective Marketing Communications campaign for conferences & exhibitions Did press release for events/product launch Maintained good relationship with the media and monitor press mentions in the daily newspapers Managed website content update Managed social media channels i.e. Facebook, Twitter, LinkedIn and Google+ Managed the Email marketing campaign for product promotion Managed customer relationship Managed the production of marketing collaterals, including posters, flyers, e-newsletter & brochures Managed leads generation events and reportage Managed and updated customer database Did Photography & Video coverage for the company Managed both Print and Online adverts Managed the company’s relationship with the regulatory bodies Show less
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Education
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University of Nigeria, Nsukka
Bachelor's degree, Political Science -
St Charles Secondary Secondary
Business Administration and Management, General