Valentina Viola
Administrative Assistant at Think Architects- Claim this Profile
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English Professional working proficiency
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Italian Native or bilingual proficiency
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Spanish Elementary proficiency
Topline Score
Bio
Experience
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Think Architects
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Australia
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Architecture and Planning
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1 - 100 Employee
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Administrative Assistant
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Mar 2022 - Present
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IconRadford
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New Zealand
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Textile Manufacturing
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1 - 100 Employee
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Marketing Assistant
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Apr 2021 - Aug 2022
-Assisting with the maintenance of the IconRadford website, uploading new product and writing Journal copy; -Developing daily content, captioning and scheduling social media posts for the company’s trade and Ecom channels; -Assists with the Company’s stockist’s programme – answering marketing requests and queries and sending out images/information; -Copywriting of EDM’s and maintaining a relevant segmentation and tagging of the customer base. -Assisting with the maintenance of the IconRadford website, uploading new product and writing Journal copy; -Developing daily content, captioning and scheduling social media posts for the company’s trade and Ecom channels; -Assists with the Company’s stockist’s programme – answering marketing requests and queries and sending out images/information; -Copywriting of EDM’s and maintaining a relevant segmentation and tagging of the customer base.
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Australia
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Retail
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Operations Manager
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Jan 2019 - Jul 2021
Preparation of business plans to pitch prospective new partnerships; - Project Management of website launch (Shopify); - Project Management of MYOB implementation; - Drafting, proofing and reviewing contract mark-ups for leases and new distribution agreements; - Planning and controlling effective change to include new technologies and alternative methods of efficiency; - Overseeing the Customer Service Department; - Continued assisting on event and in-store activations planning
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Montblanc
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Germany
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Retail Luxury Goods and Jewelry
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700 & Above Employee
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Events & CRM Coordinator
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Apr 2018 - Nov 2018
• Development of unique bespoke events to promote product launches;• Execute and manage PR product launch events and boutique openings;• Manage all aspects of the event planning process including, location scouting, menu development, design material and working with subcontractors;• Event budget tracking; • Develop a CRM program and platform to support company operations;• Develop and execute promotional CRM programs to drive revenue, increase loyalty and customer’s engagement;• Segment customer types and develop loyalty programs.
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Executive Assistant
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Nov 2016 - Mar 2018
- Direct administration support to the General Manager;- Diary Management;- Reception Duties;- Internal travel management;- Accurate and routine Record Keeping;- General office support requirements (e.g.: office orders).
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Lexus Europe
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Motor Vehicle Manufacturing
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1 - 100 Employee
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PA / Event Assistant
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Oct 2013 - Dec 2014
- Diary management; - Travel Arrangements; - Meeting set up and meeting rooms’ booking; - Logistic organization of several Pan-European Meetings in Bruxelles (30 guests ca.); - Logistic organization of two Pan-European Events in Spain (1.000 and 500 guests each ca.); - Post-event invoicing both to external suppliers and to internal departments; - Support to the Pan-European development and maintenance of Product and Skills training curricula (Power Point presentations).
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Bayer
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Chemical Manufacturing
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700 & Above Employee
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After Sales Support Consultant
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Jun 2013 - Sep 2013
- Support to the Service Radiology & Interventional department developing new strategies to increase the service's effectiveness on a National scale. - Study of the current equipment's state of art to highlight possible future shortcomings, areas of improvement, new levels of service with a technology integration. The report has been presented during the World Meeting held in US (July 2013). - Organisation of the Annual National Sales and Service meeting. - Support to the Service Radiology & Interventional department developing new strategies to increase the service's effectiveness on a National scale. - Study of the current equipment's state of art to highlight possible future shortcomings, areas of improvement, new levels of service with a technology integration. The report has been presented during the World Meeting held in US (July 2013). - Organisation of the Annual National Sales and Service meeting.
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Italian Chamber of Commerce and Industry in Australia - Melbourne Inc.
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Australia
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International Affairs
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1 - 100 Employee
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Business Development Manager
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Jul 2012 - Nov 2012
- International marketing information research to underline future developing areas of Business. - Identification of marketing opportunities for both the Australian companies interested in importing Italian products in Australia and the Italian Companies willing to initialise their export strategy in Australia. - Organization of trade missions, both in Italy and Australia, including the research of potential business partners, compatibility check and business meetings planning. - International marketing information research to underline future developing areas of Business. - Identification of marketing opportunities for both the Australian companies interested in importing Italian products in Australia and the Italian Companies willing to initialise their export strategy in Australia. - Organization of trade missions, both in Italy and Australia, including the research of potential business partners, compatibility check and business meetings planning.
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Personal Assistant
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Apr 2012 - Jul 2012
- Redaction of press releases, both in Italian and English for a Italian Deputy elected in Philadelphia (US). - Support in keeping a relationship with the American Electorate. - Redaction of press releases, both in Italian and English for a Italian Deputy elected in Philadelphia (US). - Support in keeping a relationship with the American Electorate.
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Service Cashier
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Mar 2012 - Jul 2012
- Customer Service - Customer Service
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Hostess
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Jan 2006 - Sep 2007
- Casual employment for the main trade shows at the Udine Exhibition Center (Italy). - Public relations. - Casual employment for the main trade shows at the Udine Exhibition Center (Italy). - Public relations.
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Education
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Università Commerciale 'Luigi Bocconi'
postgraduate, marketing management -
Università Commerciale 'Luigi Bocconi'
undergraduate, Economics -
Liceo scientifico "Niccolò Copernico"
Scientific High School Degree, 100/100