Experience

Tecres Spa

• Italy
• Medical Equipment Manufacturing
• 1 - 100 Employee

• Specialista vendite servizio clienti

  • Feb 2019 - Present



DAKOTA GROUP SAS

• Italy
• Construction
• 1 - 100 Employee

• Back Office Employee

  • Sep 2018 - Dec 2018

  Back office employee at the export department of DAKOTA Group : a building material company based in Rivalta (VERONA). I was in charge of the entry of the orders (SAP), of the customer management system HUBSPOT for the entry and handling of leads from our e-commerce platforms (Archiproducts,Shopify), export documentation (packing lists, certificate of origins).Customer service for the daily exchanges with customers and support of the area managers in charge (especially for translations) Back office employee at the export department of DAKOTA Group : a building material company based in Rivalta (VERONA). I was in charge of the entry of the orders (SAP), of the customer management system HUBSPOT for the entry and handling of leads from our e-commerce platforms (Archiproducts,Shopify), export documentation (packing lists, certificate of origins).Customer service for the daily exchanges with customers and support of the area managers in charge (especially for translations)



PMM di Montresor Gianfranco

• Sommacampagna (Verona) - ITALY

• Back Office Employee

  • Jun 2016 - Aug 2018

  Brand development, Growth of Web contacts, Interface of our web users. Development of a brand strategy and statistics systems. strategic consulting, comprehensive development of business plans and sales strategies. Generating new business development opportunities and analysis of the rubber market to create new sales strategies. Working on an export focused company I'm on charge of delivery notes, export documents, certificates of origins and quality and invoice docs. Brand development, Growth of Web contacts, Interface of our web users. Development of a brand strategy and statistics systems. strategic consulting, comprehensive development of business plans and sales strategies. Generating new business development opportunities and analysis of the rubber market to create new sales strategies. Working on an export focused company I'm on charge of delivery notes, export documents, certificates of origins and quality and invoice docs.



Gh venezia

• Aeroporto Valerio Catullo

• Airport Operations Specialist

  • Feb 2013 - Jun 2016

  Ticket office agent for the ground handling. AMADEUS and SKYSPEED user. Ticket office agent for the ground handling. AMADEUS and SKYSPEED user.



Libero Professionista,settore Turismo

• Tour Guide

  • Jan 2011 - Jun 2016

  Certified tour guide (certification obtained in VERONA ) for the English language. Available for Tour guides alla across Italy and Europe. A very good knowledge of the region Veneto and VERONA territory. Certified tour guide (certification obtained in VERONA ) for the English language. Available for Tour guides alla across Italy and Europe. A very good knowledge of the region Veneto and VERONA territory.



Aeroporto Valerio Catullo

• Airport Operations Specialist

  • Jun 2007 - Feb 2013

  Check-In and boarding agent for different airlines (Easyjet, Lufthansa, Airdolomiti, Alitalia to name a few) Altea, Sabre user. Check-In and boarding agent for different airlines (Easyjet, Lufthansa, Airdolomiti, Alitalia to name a few) Altea, Sabre user.