Experience

Young Community Developers

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Re-Entry Services Program Manager

  • Jul 2017 - Present

• Job Readiness Training Instructor/Case Manager

  • Jan 2017 - Present



MNC Inspiring Success

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Precita Center Director

  • Nov 2007 - Oct 2016

  Oversee the day to day operations of the Precita Center and all of its programs. Provide leadership in maintaining and implementing an overall vision for Precita Center congruent with MNC’s mission and philosophy.•Lead Precita staff in ensuring that all programming, activities and communications are congruent with its mission and philosophy.•Plans, coordinates, oversees and evaluates all aspects of the on site and off site program in compliance with contract regulations.•Arrange for appropriate intervention to assure the access of the linguistically and culturally appropriate referrals to community based services.•Prepares a variety of program and fiscal reports, maintains statistical records for reporting purposes, and funding requirements, as well as processes accounts payable and payroll.•Act as liaison with school, community public agencies and parents/guardians of program participants.•Provides legal advocacy in the Criminal courts, dependency courts, and juvenile courts, as well as takes lead as a community representative on Anti Gang injunction committee-chairs legal committee (including facilitation of meetings and assistance in monthly minutes)•Oversee personnel, including recruiting, hiring, training and dismissing of staff•Ensure organizational meetings occur, including management team meetings, staff meeting, council meetings and collaborative meetings.•Provide fiscal oversight through budget development/management•Provide oversight of the center’s grant implementation•Represent MNC at meetings, events and conferences, and to the greater community. Show less

• Associate Director of Youth Services

  • Jul 2001 - Nov 2007

  •Coordinated daily operations and all aspects of center including master calendars, security systems, and programming space.•Acted as the Human Resources Coordinator, by maintaining knowledge of non-profit law, employment policies and procedures, safe-keeping and updating employees files and information.-Maintained accurate records of employee absences, work hours, professional development and any other documentation as required by the agency’s personnel policies and procedures.-Maintained and followed agency purchasing system for center. Assisted with special projects and events; handled logistical details. Monitored office supplies & equipment inventory and established efficient methods of distribution within facilities. -Processed all youth services staff's timesheets and entire agency's payroll, through systems such ADP, Intuit, etc.Managed office and ensured overall administrative needs of the center were met, including answering, screening, telephone calls and taking accurate messages; received and distributed incoming and outgoing mail; transcribed minutes of staff meetings, created letters, memorandums and presentations as needed. Served as the primary contact person for visitors and directed questions to appropriate program components. •Prepared a variety of reports and correspondence to parents, youth, funders, and city entities.•Worked with the Calles Street Outreach Program to conduct outreach to gang affiliated youth and conduct crisis interventions.•Assisted in proposal writing and start up of new programs including the Safe Haven in the Mission and the Evening Reporting Center (funded by JPD), MNC's GED Preparation Program, RecConnect- a collaboration with the Recreation and Parks Dept. and DCYF. •Liaison to SFUSD contract; processed check requests and kept all records for mini grant contracts at James Lick, Marina, Potrero Hill, Luther Burbank, and Horace Mann Afterschool and the Gang Risk Intervention Programs. Show less



Cigna Healthcare

• Hospitals and Health Care
• 700 & Above Employee

• Group Administrative Assistant

  • Dec 2000 - Jul 2001

  In this position I assisted the Sales Team by providing administrative support for various sales processes, including but not limited to commission and licensing coordination, producing / printing /assembling of enrollment kits. Responsible for delivering documentation in an appropriate external ready format compliant with Cigna standards. Provided the select Sales office with accurate documentation and processes for commissions to be paid appropriately to brokers. Also worked with the sales team on change forms, for any client who had a Broker of Record change which requires commission, CRP and personnel changes to be updated within the Sales systems, as well ensure it is submitted, processed and updated. Provided backup help for the Sales Support Consultants with the implementation of new business as well as the Client Service Consultant with the renewal of cases on an as needed basis. Worked closely with Sales Team Members to ensure that producers are licensed in the appropriate states and appointed with Cigna to sell benefits offered by the Select Segment. Worked closely with internal and external customers to ensure that issues/questions are handled in a professional, accurate and timely manner. Assisted Sales Support Consultants with load balancing on new business installations. Coordinated correspondence with New Business Manager, broker and internal matrix partners partners for a smooth case installation. Acted as a resource to Manager / others on special projects. Conducted other general administrative duties including answering phones, email correspondence, make copies, faxes, rotated time at the reception desk area to transfer calls through main operation system. I gained a basic understanding of products, benefits, rates and financials in this department. I worked independently, as well as in a team environment and proactively with internal and external partners. I worked under high pressure, yet consistently met tight deadlines. Show less



Mission Girls Services

• 3261 23rd Street, San Francisco, CA 94110

• Case Manager/Girls Group Facilitator

  • Jun 1994 - Nov 2000

  Responsible for providing gender specific services for young women and girls. •Designed and implemented weekly activities and curriculum development for participants in the following areas: educational enrichment, social and life skills development, anger management, health education-pregnancy prevention, violence prevention, youth leadership and female empowerment, career exploration/job readiness, and recreational activities. •Recruited in kind service providers to implement gender specific activities and serve as guest speakers, workshop presenters, mentors within the program. •Secure all materials and supplies needed for program activities. •Take daily attendance of youth and supervise the activity time of participants while in the program. •Monitor participant’s school attendance, behavior and academic performance. •Maintain ongoing contact with the youths’ families, caregivers, and Circle of Care providers. •Participated in the planning and production of Rites of Passages ceremonies for participants. •Lead and participated in Mission Girls events including but not limited to: Carnaval, Cinco de Mayo, International Women’s Day, Mission Girls End of the Year and Graduation Ceremonies, etc. •Prepared a variety of reports and correspondence to parents, youth, funders, and city entities •Lead and created youth employment opportunities and developed special knowledge of girls issues and successful service delivery •Produced Come into the Sun, YWCA Photo Journal Exhibit and Assisted in Organizing the For Girls Conference •Assisted in proposal writing and start up of new programs including RAICES, as well as assisted with direct oversight of a 3 year AmeriCorps contract to ensure fiscal and member compliance, held by the YWCA. Facilitated trainings for AmeriCorps members, collected timecards, and processed payroll. Served as a BAYAC AmeriCorps Member for 2 years at Mission Girls Services, as a tutor and recreation aide and completed administrative reports. Show less



San Francisco District Attorney

• San Francico

• Teen Advocate, for the Victims Witness, Statutory Rape Unit

  • 1998 - 2000

  Teen Advocate Responsible for providing outreach and presentations to the community at large on the topic of Statutory Rape and Healthy Dating/relationships •Assisted in designing and implementing curriculum for participants in the following areas: health education-pregnancy prevention, violence prevention, healthy relationships and laws related to underage dating/statutory rape. •Recruited community based organization sites to conduct presentations with their youth •Secured all materials and supplies needed for program activities.. •Participated in the planning and production of a Statutory Rape Informational video through a one-time grant out of the District Attorney's office. Show less