Valentina Rojas Suárez

Operations and Customer Service at WTDC
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Contact Information
us****@****om
(386) 825-5501
Location
Fort Lauderdale, Florida, United States, US

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Bio

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Credentials

  • Thinking and Communicating with Data
    Florida International University
    Dec, 2022
    - Nov, 2024

Experience

  • WTDC
    • United States
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Operations and Customer Service
      • Jan 2023 - Present

      • Develop KPI reports through Excel and PowerPoint, and analyze data to measure performance of warehouse employees. • Arrange at least 5 transportation dispatches per day with proper documentation as ID's, bill of lading, and bonds handled. • Develop KPI reports through Excel and PowerPoint, and analyze data to measure performance of warehouse employees. • Arrange at least 5 transportation dispatches per day with proper documentation as ID's, bill of lading, and bonds handled.

  • Graziano's Group
    • Weston, Florida, United States
    • Cashier
      • Apr 2021 - Present

      • Manage register, counting and confirming the drawer has a minimum of $300 at beginning and at end of each shift. • Offer customer service, assisting 50+ customers daily, delivering orders to kitchen staff, resolving questions, concerns, and complaints. • Monitor food deliveries by tracking online orders, from Uber Eats, and Foodie. Check systems and upload orders once received. • Manage register, counting and confirming the drawer has a minimum of $300 at beginning and at end of each shift. • Offer customer service, assisting 50+ customers daily, delivering orders to kitchen staff, resolving questions, concerns, and complaints. • Monitor food deliveries by tracking online orders, from Uber Eats, and Foodie. Check systems and upload orders once received.

  • Bravo Supermarket
    • Pakistan
    • Retail Groceries
    • 1 - 100 Employee
    • Cashier
      • Jul 2020 - Feb 2021

      • Balanced cash drawer by counting money at beginning and end of work shift, making sure it has $200. • Offered outstanding customer service, delivering friendly assistance by answering any questions or concerns. • Balanced cash drawer by counting money at beginning and end of work shift, making sure it has $200. • Offered outstanding customer service, delivering friendly assistance by answering any questions or concerns.

Education

  • Florida International University
    Bachelor's degree, International Business & Finance
    2021 - 2024

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