Experience

Artist Residence

• Hospitality
• 1 - 100 Employee

• Front Of House Manager

  • Mar 2022 - Present



Simple Café

• United States
• Restaurants
• 1 - 100 Employee

• Coffee shop Manager

  • Jul 2019 - Jun 2022

  Overseeing the day-to-day operations of the coffee shop Bookkeeping, maintaining records, and running deposits Solving challenges faced by customers and employees Overseeing cleanliness and maintenance of the shop Hiring and training employees Adjusting menu to maintain customer flow Maintaining inventory, ordering, and receiving product Knowledge of trends in the coffee industry Ability to prepare a variety of beverages Basic money handling skills and accounting knowledge



Bellavita Shop Ltd

• United Kingdom
• Food and Beverage Services
• 1 - 100 Employee

• Assistant Manager

  • Sep 2017 - Jun 2018

  Responsible for providing quality, efficient and excellent customer service to customers through the daily management of a team of employees to include motivating, recognizing and rewarding, coaching, counseling, training, and problem solving.. stock counting,order placing, merchandising, rota plan,food preparation, good knowledge of products and wines. Event coordinator, I have been in charge of every facet of meeting and events (cooking classes, sommelier courses, pizza making ) driving the team to operate on the plan of each event, including locations , food ,staff and cleanup.



Marriott International

• United States
• Hospitality
• 700 & Above Employee

• Front of house Hostess

  • Jun 2017 - Sep 2017

  Greeting guests as they enter, and putting them on a waiting list as necessary. Providing guests with menus and answering any initial questions. Seating guests at tables or in waiting areas. Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers. Engaging with guests to ensure they're happy with food and service. Responding to complaints and helping to resolve them. Answering phone calls, taking reservations and answering questions. A knowledge of the menu. Helping out with other positions in the restaurant as needed. Providing great customer service.