Valentina Planchestainer

Sales & Exhibition Assistant at Riva del Garda Fierecongressi
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Contact Information
Location
IT
Languages
  • Italian Native or bilingual proficiency
  • English Native or bilingual proficiency
  • German Limited working proficiency
  • Spanish Limited working proficiency

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Lily Kneale

During her final semester at Napier, Valentina joined me on the merchandising team of World Wide Napier, a languages magazine she also wrote for in her learning langauge German. Despite the semester being cut short, Valentina was an immense help at the start and continues to work hard at home. She attended a number of meetings in order to decide where to take the merchandising of the magazine, bringing with her a super cheery disposition and a nothing is too much trouble attitude. She was part of the team which selected the new branding of the magazine for which her input was priceless. She will make an excellent team member for any project that requires a hardworking, friendly, unstoppable force and I'm honoured that she chose to join me on the merchandising team. Good luck for whatever you do next, and thank you for your endless support.

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Credentials

  • DIgital Skills: Social Media
    Accenture
    Jan, 2021
    - Oct, 2024
  • Digital Analytics Strategy
    Edinburgh Napier University
    Jan, 2021
    - Oct, 2024
  • Google Analytics for Beginners
    Google
    Oct, 2020
    - Oct, 2024
  • Fundamentals of Digital Marketing
    Google
    Aug, 2020
    - Oct, 2024
  • Goethe-Zertifikat B2
    -
    Apr, 2016
    - Oct, 2024
  • Cambridge English: Proficiency
    -
    Jun, 2015
    - Oct, 2024
  • DELE B1
    -
    May, 2014
    - Oct, 2024
  • Erasmus+ OLS German Language Assessment Level C1
    European Union

Experience

    • Italy
    • Events Services
    • 1 - 100 Employee
    • Sales & Exhibition Assistant
      • Feb 2022 - Present
    • Project Management Team
      • Jul 2020 - Feb 2022

      - Project management, including planning and organisation of activities and events for the land art park. - Support to the events and activities, in particular in relation to bookings and communications with customer, performers and artists. - Organisation and running of the information and refreshments point, with duties including customer service, checking in for events, arranging supplies, opening and closing the info-point. - Support to the communications team, in particular helping to manage the website and social media.

    • Civil Service
      • Oct 2020 - Mar 2021

      - Support to the daily actities and running of the youth and cultural centre. - Assisted in administration, event planning, online and offline communication and bar service. - Improved my organisational, planning and communication skills. - Support to the daily actities and running of the youth and cultural centre. - Assisted in administration, event planning, online and offline communication and bar service. - Improved my organisational, planning and communication skills.

    • United Kingdom
    • Travel Arrangements
    • 1 - 100 Employee
    • Visitor Services Assistant
      • Dec 2019 - Jun 2020

      - Assistance in the different stages of the services offered by the city and underground vaults tours company. This means bookings, checking ins, assistance with the tours and different queries and problems presented by the visitors and venue management. - Developed my problem solving, customer service and venue management skills. - Assistance in the different stages of the services offered by the city and underground vaults tours company. This means bookings, checking ins, assistance with the tours and different queries and problems presented by the visitors and venue management. - Developed my problem solving, customer service and venue management skills.

    • United Kingdom
    • Writing and Editing
    • 1 - 100 Employee
    • Marketing Content Manager
      • Oct 2019 - May 2020

      - Focused on growing the profile of this initiative. - Ideation, creation and implementation of social media content and marketing strategies for the promotion of the foreign languages magazine. - Focused on growing the profile of this initiative. - Ideation, creation and implementation of social media content and marketing strategies for the promotion of the foreign languages magazine.

    • Events and PR Manager
      • Sep 2019 - May 2020

      - Responsible for the planning and effective execution of a range of events. - Working closely with the marketing manager specifically, as well as with the rest of the leadership to deliver successful events for our members. - Liaising with a range of external companies and organisations in a professional capacity. - Responsible for the planning and effective execution of a range of events. - Working closely with the marketing manager specifically, as well as with the rest of the leadership to deliver successful events for our members. - Liaising with a range of external companies and organisations in a professional capacity.

    • United Kingdom
    • Staffing and Recruiting
    • 500 - 600 Employee
    • Staff
      • Sep 2017 - Nov 2019

      • Waiting duties at different type of events in different locations in Edinburgh, including Edinburgh Castle, Edinburgh International Conference centre and National Museum of Scotland. • Attention to customer care and satisfaction. • Making sure to deliver the best service at all events. • Waiting duties at different type of events in different locations in Edinburgh, including Edinburgh Castle, Edinburgh International Conference centre and National Museum of Scotland. • Attention to customer care and satisfaction. • Making sure to deliver the best service at all events.

    • Italy
    • Leisure, Travel & Tourism
    • 1 - 100 Employee
    • Mini Club Assistant (Intern)
      • Jun 2019 - Aug 2019

      - Organisation and running of activities and events for children in the 4* resort. - Daily assistance in English, German and Italian language. - Organisation and running of activities and events for children in the 4* resort. - Daily assistance in English, German and Italian language.

    • Hostess
      • Jun 2018 - Jun 2018

      - Welcome and accreditation of visitors. - Answering guests questions and giving information. - Data entry. - Welcome and accreditation of visitors. - Answering guests questions and giving information. - Data entry.

    • United Kingdom
    • Non-profit Organizations
    • 1 - 100 Employee
    • oGT
      • Jan 2018 - May 2018

      • Interviewed students wishing to take part in internships.• Helped them look for suitable opportunities and followed their experience with the organisation.

    • Event Organizer
      • Feb 2018 - Feb 2018

      • Organised a small conference for AIESEC Edinburgh. • Managed a team of 6 people effectively. • Gained experience in event planning, venue managing, budgeting, problem solving, time man-agement and delegates servicing. • Organised all aspects of the conference, including venue booking, catering, accommodation, pro-vided materials needed and satisfied requests and needs of delegates and facilitators.

    • Marketing and communications
      • Sep 2017 - Jan 2018

      • Developed marketing strategies and implemented them in order to advertise internship and volunteering opportunities and help students find the ones suitable for them. • Developed my knowledge and skills in terms of marketing strategy and advertising.

    • Event Operations Manager
      • Jan 2018 - Mar 2018

      • As part of university course with a team of 5 people organised a craft fair. • Duties included every part of the organisation of the event, for instance communication with venue, vendors, customers and charity, marketing, event design and budgeting. • As part of university course with a team of 5 people organised a craft fair. • Duties included every part of the organisation of the event, for instance communication with venue, vendors, customers and charity, marketing, event design and budgeting.

    • United Kingdom
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Master Data Specialist Intern
      • Jun 2017 - Sep 2017

      • Internship working as a part of the Master Data team. • Took care of different processing procedures, which the main ones were setting up employees and running the daily reports, showing the employee’s accounts that had to be amended, activat-ed or deactivated. • Internship working as a part of the Master Data team. • Took care of different processing procedures, which the main ones were setting up employees and running the daily reports, showing the employee’s accounts that had to be amended, activat-ed or deactivated.

    • Master Data Specialist Intern
      • Jul 2016 - Aug 2016

      • Internship working as a part of the Master Data team. • Took care of different processing procedures, which the main ones were setting up employees and running the daily reports, showing the employee’s accounts that had to be amended, activat-ed or deactivated. • Internship working as a part of the Master Data team. • Took care of different processing procedures, which the main ones were setting up employees and running the daily reports, showing the employee’s accounts that had to be amended, activat-ed or deactivated.

Education

  • Edinburgh Napier University
    Bachelor of Arts - BA, International Festival and Events Management with German
    2016 - 2020
  • MCI Management Center Innsbruck
    Erasmus year
    2018 - 2019
  • LIA Liceo Internazionale Arcivescovile
    Esame di stato, Lingue e letterature straniere, generale
    2011 - 2016
  • All Hallows Sixth Form
    Year Abroad
    2014 - 2015

Community

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